JAIRO JAIR FLORES
Houston,TX
Summary
Talented with experience in customer service, inventory management, and retail. Skilled in problem solving, multitasking, and working with a diverse range of customers. Highly organized and reliable, with a strong commitment to providing superior client care. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Curbside Shopper
H-E-B
Cypress, TX
04.2024 - 06.2024
- Assisted customers with selecting items for their orders online.
- Monitored inventory levels of commonly ordered items to prevent out-of-stock situations.
- Adhered to all safety protocols while handling merchandise in store.
- Worked quickly to locate products on store shelves and meet order deadlines.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Resolved customer complaints promptly and professionally when necessary.
- Loaded items into carts or bags for customers according to their order requirements.
Library Attendant
University Of The Ozarks
Clarksville, Arkansas
08.2023 - 12.2023
- Completed daily reports accurately and efficiently detailing any discrepancies found when shelving books or answering questions from patrons
- Processed new library materials, including cataloging and classifying books according to established procedures
- Maintained a clean environment by dusting shelves, and performing other related custodial duties
- Performed routine maintenance on equipment used in the Library such as printers and copiers
- Provided circulation services such as checking out and renewing materials, and resolving patron account issues
- Categorized and shelved library materials according to established procedures
- Processed lending, return and renewal of library items with library computer systems
- Utilized library circulation systems to check in and check out library materials
- Monitored conduct and behavior of visitors and students in center
- Checked for damaged library materials, such as books, and audio-visual equipment and provided replacements and make repairs
- Delivered and retrieved items throughout library by hand and using pushcart
- Provided assistance to teachers and students by locating materials and helping to complete special projects.
CAR WASH ATTENDANT
Speedy Hand Car Wash
Houston
01.2022 - 06.2022
- Assisted customers with selecting and purchasing car wash package based on individual needs
- Built relationships with customers to increase likelihood of repeat business
- Assisted with the setup of car wash machines and other related equipment
- Greeted customers and provided necessary information for services offered by the car wash
- Monitored inventory of car wash chemicals and supplies
- Efficiently handled cash payments and credit card transactions.
SMOKE SHOP ATTENDANT
Cindy's Smoke Shop
Houston
11.2022 - 01.2022
- Resolved customer complaints in a professional manner
- Performed daily opening and closing procedures including restocking inventory and cleaning equipment
- Stocked shelves with supplies and merchandise
- Utilized cash register system to accurately process payments.
Education
Straighter Line (Online College)
12.2023
NATIONAL PHLEBOTOMY CERTIFICATION IN MED -
Northwest Phlebotomy School
01.2023
Marketing
University of The Ozarks
GED -
English
Pearson Accelerated Pathways
OnlineSkills
- Creativity
- Computer Skills
- Time Management
- Fast Learner
- Adaptability
- Ability to Work in a Team
- Communication Skills
- Cooperation
- Problem Solving
- Customer Service
- Composition
- Standard Operating Procedure
- Multitasking
- Cash Register
- Inventory Management
- Data Entry
- Infection Control
- Blood collection
- Venipuncture
- Quality Control
- HIPAA Compliance
- Health Education
- Communication abilities
- Medical Records Maintenance
- Anatomy and physiology
Details
(832) 931-0648, jairobella@icloud.com
Languages
- English
- Spanish
- American Sign Language
References
- Krista Denne, 4799795216
- Chantelle Towson, (360) 870-3475
- Keyla Palacios, (832) 335-4804
- Santos Saturnino, 8327886888
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
American Sign Language
Full Professional
Certification
- National Phlebotomy Certification
Timeline
Curbside Shopper
H-E-B
04.2024 - 06.2024
Library Attendant
University Of The Ozarks
08.2023 - 12.2023
SMOKE SHOP ATTENDANT
Cindy's Smoke Shop
11.2022 - 01.2022
CAR WASH ATTENDANT
Speedy Hand Car Wash
01.2022 - 06.2022
Straighter Line (Online College)
NATIONAL PHLEBOTOMY CERTIFICATION IN MED -
Northwest Phlebotomy School
Marketing
University of The Ozarks
GED -
English
Pearson Accelerated Pathways