Vibrant and detail-oriented Certified Medical Assistant with extensive experience at Providence Family Medicine. Proficient in phlebotomy and patient education, I excel in enhancing patient care and streamlining office operations. My strong communication skills and commitment to compliance have consistently improved workflow efficiency and patient satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Specimen Collector
AEGIS SCIENCES CORPORATION, SE Region
Columbia, SC
08.2022 - Current
Collected biological specimens for laboratory analysis, ensuring accurate labeling and documentation to facilitate reliable test results.
Communicated collection procedures to patients clearly, enhancing their understanding and compliance with the process.
Adhered to safety protocols during handling of specimens to maintain compliance.
Implemented quality assurance measures, reducing errors in sample collections and improving overall specimen integrity.
Maintained compliance with patient confidentiality standards, work accuracy, and infection control measures.
Prepared paperwork related to specimen collections, including requisitions and manifests.
Administrative Specialist II
South Carolina Dept Mental Health
Lexington, South Carolina
01.2021 - 06.2022
Scheduled and confirmed client and counselor appointments, optimizing calendar management.
Greeted visitors and callers, addressing inquiries or directing to relevant personnel.
Managed incoming calls, provided information, took messages, and transferred calls.
Coordinated electronic mail systems, enhancing clarity and responsiveness in communication.
Established and organized both paper and electronic filing systems, ensuring accurate documentation.
Performed data entry tasks in an accurate and timely manner.
Operated office equipment, including fax machines and copiers, arranging repairs for malfunctions.
Liaised between departments, fostering collaboration and ensuring timely information flow for projects.
Certified Medical Assistant
Lagniappe Medical Clinic
Columbia, SC
10.2019 - 10.2020
Supported physicians during patient examinations and treatments, facilitating injections and suture removal.
Assisted physicians with patient examinations and medical procedures.
Administered injections, medications, and other treatments as directed by healthcare providers.
Clarified treatment procedures, medications, and dietary instructions to enhance patient understanding.
Educated patients on treatment plans, medications, and preventive care practices.
Recorded patients' medical histories and vital statistics in medical records.
Authorized drug refills and communicated prescription information to pharmacies.
Welcomed patients at reception and managed check-in procedures.
Conducted routine lab tests and collected specimens for analysis.
Ensured compliance with healthcare regulations and clinic policies consistently.
Coordinated inventory management and procurement of medical, lab, and office supplies to ensure operational readiness.
Administrative Specialist II
South Carolina Dept Mental Health
Lexington, South Carolina
03.2018 - 10.2019
Created and maintained databases to ensure accurate and accessible information.
Set up and managed filing systems, recording and updating documents to maintain organized records.
Use computers for various applications, such as database management or word processing.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Answered telephones, providing information to callers and directing inquiries to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Schedule and confirm appointments for clients, or counselors.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Operated copier to produce multiple copies of documents for distribution. of correspondence or insurance cards, photo identification.
Prepare and meter outgoing mail.
Certified Medical Assistant
LTC Health Solutions
Columbia, SC
08.2017 - 05.2018
Assisted physicians in patient examinations and treatments by providing instruments and administering injections, enhancing patient care.
Explained treatment procedures, medications, diets, and physicians' instructions to patients, ensuring understanding and compliance.
Recorded patients' medical histories, vital statistics, and test results in medical records.
Conducted lab tests, took samples, and sterilized medical equipment.
Authorized drug refills and communicated prescription information to pharmacies.
Greeted patients upon arrival and managed check-in processes.
Scheduled patient appointments to streamline clinic workflow and improve patient access.
Performed general office duties, including answering phones and completing insurance forms.
Certified Medical Assistant
Providence Family Medicine
Columbia, SC
01.2017 - 07.2017
Record patients' medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Assisted physicians in examining and treating patients by handing instruments, administering injections, and removing sutures.
Prepared and administered medications according to physician instructions.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Show patients to examination rooms and prepare them for the physician.
Clarified treatment procedures, medications, diets, and physicians' instructions to patients to ensure understanding.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Perform routine laboratory tests and sample analyses.
Authorize drug refills and provide prescription information to pharmacies.
Changed dressings on patient wounds, promoting healing and reducing risk of infection.
Clean and sterilize instruments and dispose of contaminated supplies.
Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
Set up medical laboratory equipment.
Contact medical facilities or departments to schedule patients for tests or admission.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Certified Medical Assistant
Chiropractic Health-Accident
Elgin, SC
08.2016 - 09.2016
Interviewed patients to gather medical history and measured vital signs, weight, and height.
Escorted patients to examination rooms, ensuring readiness for physician assessments.
Prepared treatment rooms for patient examinations, ensuring cleanliness and organization.
Cleaned and sterilized instruments and disposed of contaminated supplies to maintain safety standards.
Operated therapeutic equipment, including tens units and ultrasound machines for diagnostic tests.
Set up mechanical traction tables and applied mechanical massage and laser therapy.
Performed general office duties, including answering phones and completing insurance forms.
Scheduled patient appointments and logged arrivals to enhance office workflow.
Medical Administrative Assistant
Providence Family Medicine
Columbia, SC
08.2013 - 06.2016
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Verified patient insurance eligibility, facilitating access to necessary medical services.
Interview patients to complete documents, case histories, or forms, such as registration or insurance forms.
Welcomed visitors, determined purpose of visit, and guided them to appropriate staff for assistance.
Answer telephones and direct calls to appropriate staff.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Arrange hospital admissions for patients.
Executed clerical and administrative tasks, including ordering and managing inventory of medical supplies.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software (Athena) applications to prepare reports, invoices, financial statements, letters, or medical records.
Compile and record medical charts, reports, or correspondence, personal computer.
Transmit correspondence or medical records by mail, e-mail, or fax.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Maintain medical records, technical library, or correspondence files.
Medical Administrative Assistant
Prashad Jairaj MD
Columbia, SC
08.2003 - 08.2013
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Greet visitors, determine purpose of visit, and direct to appropriate staff to ensure efficient service.
Answer telephones and direct calls to appropriate staff.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Transmit correspondence or medical records by mail, e-mail, or fax.
Maintain medical records or correspondence files.
Compile and record medical charts, reports, or correspondence, personal computer.
Call in prescriptions to the pharmacy under the doctor's discretion.
Arrange hospital admissions for patients.
Executed bookkeeping duties, including credits and collections, and prepared financial statements and bills to maintain accurate financial records.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Operated office equipment and utilized software applications to prepare reports, invoices, and medical records, ensuring timely and organized documentation.
Collect payments and prepare bank deposits daily.
Education
Certified Clinical Medical Assistant - Medical Assisting
Remington College - Columbia Campus
Columbia, SC
02.2026
Skills
Office support
Vital signs evaluation
Assisting in patient assessments
Phlebotomy & injections
Knowledge of insurance, billing, and coding
Urinalysis and CLIA-waived testing coding
Electrocardiograms (EKGs)
SOAP charting
Patient assessment and education
Certification
Certified Clinical Medical Assistant - #A5N4D5X6
Accomplishments
NHA, AAMA, August 2016
Timeline
Specimen Collector
AEGIS SCIENCES CORPORATION, SE Region
08.2022 - Current
Administrative Specialist II
South Carolina Dept Mental Health
01.2021 - 06.2022
Certified Medical Assistant
Lagniappe Medical Clinic
10.2019 - 10.2020
Administrative Specialist II
South Carolina Dept Mental Health
03.2018 - 10.2019
Certified Medical Assistant
LTC Health Solutions
08.2017 - 05.2018
Certified Medical Assistant
Providence Family Medicine
01.2017 - 07.2017
Certified Medical Assistant
Chiropractic Health-Accident
08.2016 - 09.2016
Medical Administrative Assistant
Providence Family Medicine
08.2013 - 06.2016
Medical Administrative Assistant
Prashad Jairaj MD
08.2003 - 08.2013
Certified Clinical Medical Assistant - Medical Assisting