JAISON MCCRAY
ALPHARETTA,GA
Summary
Certified Nursing Assistant (CNA) with a strong background in healthcare coordination, patient support, and administrative operations. Known for delivering compassionate patient care while maintaining efficiency and attention to detail in fast-paced environments. Experienced in communication, problem-solving, and collaborating with healthcare teams to ensure quality care and positive patient outcomes. Currently seeking an opportunity to apply clinical skills and patient-focused care in a healthcare setting while continuing to grow within the field
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medicare Healthcare Coordinator
Federal Blue Cross Blue Shield, CVS Caremark
Alpharetta, GA
07.2024 - 05.2025
- Implemented quality assurance processes related to clinical operations such as tracking outcomes data.
- Monitored patient care plans to ensure compliance with established standards and protocols.
- Managed billing procedures for health services rendered by providers within the facility.
- Educated patients on available medical resources and helped them access community assistance programs.
- Served as a liaison between patients, physicians, hospitals, insurance companies and other involved parties.
- Responded to inquiries from patients regarding their care plans and insurance coverage options.
ACCOUNTING SPECIALIST I
PODS, LLC.
Clearwater, FL
09.2022 - 06.2024
- Managed delinquent accounts by contacting customers, arranging payments, and documenting collection efforts
- Processed credit card/ACH payments and reviewed accounts receivable (AR) aging for timely collections
- Submitted detailed aging reports with collection notes to leadership and recommended write-offs for bad debts
- Collaborated with team leads on AR activities and ensured timely reporting for corporate and franchise locations
- Streamlined financial processes, reducing month-end close time
- Conducted in-depth analysis of accounts payable,identifying cost-saving opportunities
SENIOR MORTGAGE CONSULTANT
CRANE CONSULTING AND OUTSOURCING, LLC.
Tampa, FL
07.2019 - 09.2022
- Guided clients through the mortgage application process, providing personalized loan options to meet their financial goals and needs.
- Analyzed financial documents, including credit reports and income statements, to determine client eligibility for various mortgage products.
- Worked with underwriters and loan officers to expedite approvals, resulting in a 20% reduction in processing time.
- Cultivated robust client relationships, providing expert guidance during home-buying process
TAX COMPLIANCE ANALYST
H&R BLOCK, INC.
Tampa, FL
01.2017 - 07.2019
- Conduct thorough reviews of financial records to ensure compliance with local, state, and federal tax regulations.
- Prepare and file accurate tax returns, including corporate, income, and sales taxes, while meeting strict deadlines.
- Analyze tax laws and regulatory changes to assess potential impacts on the organization’s tax obligations.
- Collaborate with internal teams and external auditors to resolve tax-related issues and implement effective compliance strategies.
- Identify opportunities for tax savings and process improvements through detailed analysis and research of tax codes.
Education
Nurse Aide Certification -
Atlanta Career Institute
Norcross, GA03-2026
Associate of Art - General, Business Management, Supervision
Pasco-Hernando State College
Florida01-2017
High School Diploma -
Gulf High School
New Port Richey, FL01-2014
Skills
- Vital signs monitoring
- Patient mobility assistance
- Hygiene and care support
- Infection control strategies
- Data analysis and interpretation
- Project management
- Critical thinking and problem-solving
- Communication and presentation skills
- Team collaboration
- Time management and organization
- Proficiency in analytical tools
Certification
Certified Nursing Assistant (CNA) - Georgia Nurse Aide Registry, Issued 2026
Timeline
Medicare Healthcare Coordinator
Federal Blue Cross Blue Shield, CVS Caremark
07.2024 - 05.2025
ACCOUNTING SPECIALIST I
PODS, LLC.
09.2022 - 06.2024
SENIOR MORTGAGE CONSULTANT
CRANE CONSULTING AND OUTSOURCING, LLC.
07.2019 - 09.2022
TAX COMPLIANCE ANALYST
H&R BLOCK, INC.
01.2017 - 07.2019
Nurse Aide Certification -
Atlanta Career Institute
Associate of Art - General, Business Management, Supervision
Pasco-Hernando State College
High School Diploma -
Gulf High School