JonAnn Johnston
Crestwood,Kentucky
Summary
I am excited to seek a position with a reputable organization and continue to learn, collaborate and share my knowledge and skills. I am highly-motivated with a desire to take on new challenges. I present a strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working in a independent environment as well as a team setting.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Ophthalmic, COA - Surgical Coordinator
Kentucky Eye Care
Crestwood, KY
01.2006 - 07.2023
- Scheduled procedures with patients, obtained consent forms and collected necessary insurance information.
- Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons with scheduled block time.
- Interface and collaborate with hospital staff, surgical representatives and Insurance vendors to ensure cohesive patient care..
- Ensured compliance with HIPAA regulations by keeping confidential records secure at all times.
- Verified patient eligibility for particular types of surgeries based on health plan guidelines or coverage limitations.
- Educated patients on pre-operative and post operative expectations.
- Provided assistance with post-operative care plans according to physician's orders.
- Prepared patient discharge paperwork including follow up instructions for home care services if required by the doctor's order.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Coordinated work processes and routed paperwork to appropriate physicians and facilities.
- Worked with operating facilities to schedule procedures on behalf of seven surgeons.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
Skills
- Electronic Medical Records
- Educating and Patient counseling in reference to surgical procedure
- Scheduling Expertise
- Insurance Pre-Certifications
- Office Administration
- Payment Collection
- Verifying Insurance
- Pre-Authorization Management
- Patient Relations
- Insurance Verification
- HIPAA Compliance
- Clinic and Surgical background with emphasis on training, staff scheduling, payroll and human resource related task
Certification
- Certified Ophthalmic Technician
- Annual coursework for COA certification renewal.
- Life skill management, leadership and human resource training workshops.
Timeline
Ophthalmic, COA - Surgical Coordinator
Kentucky Eye Care
01.2006 - 07.2023
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