Jacqueline Fruth
4922 17th St E. Bradenton,FL
Summary
Proven leader with extensive experience at Crossmark, adept in team management and enhancing customer satisfaction. Excels in employing analytical thinking and effective communication to boost team performance and streamline operations. Achieved high performance evaluations by fostering a culture of continuous improvement and safety compliance. Skilled in both employee motivation and quality control, consistently delivering exceptional results.
Certified and licensed for "Food management and safety"
Certified " Alcohol training-sales-management"
Overview
6
6
years of professional experience
Work History
CLUB SUPERVISOR
Crossmark
02.2021 - 08.2024
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Evaluated employee performance regularly, providing constructive feedback for improvement when necessary.
- Implemented safety protocols to ensure the well-being of all members and staff during club activities.
- Developed strong rapport with members, fostering a sense of community within the club.
- Streamlined club operations through effective staff scheduling, task delegation, and resource allocation.
- Stayed current on industry trends in order to implement best practices in daily operations as well as long-term planning.
- Ensured compliance with local regulations by maintaining proper licensing and permits for club operations.
- Led staff training sessions to improve overall performance and customer service skills.
- Coordinated with other department supervisors to ensure smooth integration of services throughout different areas of the facility.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Kept high average of performance evaluations.
Lead SIP and SHOP
Crossmark
10.2020 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Lab Technician
Tropicana
11.2018 - 05.2020
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Enhanced laboratory efficiency by streamlining sample collection and processing procedures.
Education
High School Diploma -
Stow/Munroe Falls
Stow, OH06-1978
Skills
- Team management
- Customer service
- Goal oriented
- Decision-making
- Processes and procedures
- Quality control
- Public speaking
- Expectation setting
- Reliability
- Active listening
- Employee supervision
- Leadership development
- Self motivation
- Professionalism
Timeline
CLUB SUPERVISOR
Crossmark
02.2021 - 08.2024
Lead SIP and SHOP
Crossmark
10.2020 - 02.2021
Lab Technician
Tropicana
11.2018 - 05.2020
High School Diploma -
Stow/Munroe Falls
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