Ja'Juan Wyckoff
Maple Heights
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
C.I.P. Technician
Nestle
01.2019 - 05.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Chemical Mixer
Diamond Shine
07.2016 - 12.2018
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Established strong working relationships with suppliers, negotiating favorable terms and ensuring the timely delivery of high-quality raw materials.
- Streamlined workflow with effective communication among team members, ensuring smooth operations in a fast-paced environment.
- Optimized resource allocation through careful scheduling of staff shifts based on workload requirements and availability constraints.
- Maintained [Number]% mixing accuracy by closely weighing materials and ingredients.
- Checked incoming orders and organized new stock.
- Studied material specifications to accurately mix and prepare car wash product.
- Operated blending and other machinery safely and in conformance with manufacturer instructions.
Driver/Operations Manager
Dependable Transportation
10.2013 - 05.2018
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Brand Ambassador
The Bob Marley Company
11.2013 - 08.2015
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Education
High School Diploma -
Horizon Science Acad Cleveland
Cleveland, OH05.2006
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Quality Control
- OSHA Compliance
- Operations Monitoring
- Inventory Management
- Customer Relations
Timeline
C.I.P. Technician
Nestle
01.2019 - 05.2024
Chemical Mixer
Diamond Shine
07.2016 - 12.2018
Brand Ambassador
The Bob Marley Company
11.2013 - 08.2015
Driver/Operations Manager
Dependable Transportation
10.2013 - 05.2018
High School Diploma -
Horizon Science Acad Cleveland