Ja'Juan Wyckoff
Maple Heights
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
C.I.P. Technician
Nestle
5750 Harper Road, Solon, OH 44139
01.2019 - 05.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Chemical Mixer
Diamond Shine
1340 E 289th St.,Wickliffe, OH 44092
07.2016 - 12.2018
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Established strong working relationships with suppliers, negotiating favorable terms and ensuring the timely delivery of high-quality raw materials.
- Streamlined workflow with effective communication among team members, ensuring smooth operations in a fast-paced environment.
- Optimized resource allocation through careful scheduling of staff shifts based on workload requirements and availability constraints.
- Maintained [Number]% mixing accuracy by closely weighing materials and ingredients.
- Checked incoming orders and organized new stock.
- Studied material specifications to accurately mix and prepare car wash product.
- Operated blending and other machinery safely and in conformance with manufacturer instructions.
Driver/Operations Manager
Dependable Transportation
Maple, Heights, OH 44137
10.2013 - 05.2018
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Brand Ambassador
The Bob Marley Company
Cleveland, Oh
11.2013 - 08.2015
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Education
High School Diploma -
Horizon Science Acad Cleveland
Cleveland, OH05.2006
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Quality Control
- OSHA Compliance
- Operations Monitoring
- Inventory Management
- Customer Relations
Timeline
C.I.P. Technician
Nestle
01.2019 - 05.2024
Chemical Mixer
Diamond Shine
07.2016 - 12.2018
Brand Ambassador
The Bob Marley Company
11.2013 - 08.2015
Driver/Operations Manager
Dependable Transportation
10.2013 - 05.2018
High School Diploma -
Horizon Science Acad Cleveland