Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ja’Kala Harris

Chicago,IL

Summary

Compassionate and resolution-oriented professional with extensive experience at Legacy Ridge, enhancing resident satisfaction through effective activity planning and safety monitoring. Proven ability to train staff and implement personalized care plans, ensuring a supportive environment that fosters community engagement and well-being. Skilled in critical thinking and residential support.

Overview

2026
2026
years of professional experience

Work History

Resident Assistant

Legacy Ridge
  • Assisted in daily living activities, ensuring residents' needs were met with compassion and respect.
  • Facilitated resident engagement through recreational activities and social events to enhance community connection.
  • Monitored resident health and safety, promptly reporting concerns to nursing staff for appropriate action.
  • Developed training materials for new staff on best practices in resident assistance and safety protocols.
  • Conducted regular wellness checks, maintaining accurate documentation of residents' physical and emotional well-being.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents in preparing for activity and social programs.
  • Conducted weekly meetings with students to review goals, address issues and provide support.

Resident Assistant

Mado Healthcare Center
01.2023 - 06.2025
  • Facilitated daily activities and engagement programs for residents to promote social interaction and well-being.
  • Assisted in developing personalized care plans, ensuring alignment with residents' needs and preferences.
  • Monitored resident health and safety, promptly reporting concerns to nursing staff for timely intervention.
  • Collaborated with multidisciplinary teams to enhance care delivery and implement best practices in resident support.
  • Maintained accurate documentation of resident activities and incidents, supporting compliance with regulatory standards.
  • Trained new staff on operational procedures, enhancing team efficiency and quality of care provided to residents.
  • Implemented feedback mechanisms from residents to improve service delivery and overall satisfaction within the facility.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Collaborated with campus security to maintain a safe living environment for all residents.

Security Patrol Officer

Allied Universal Security Services
01.2023 - 02.2025
  • Conducted regular patrols to ensure safety of premises and deter criminal activity.
  • Monitored surveillance systems, identifying and reporting suspicious behaviors promptly.
  • Responded to alarms and emergencies, coordinating with law enforcement and emergency services.
  • Enforced site regulations, ensuring compliance among staff and visitors for a secure environment.
  • Provided detailed reports on daily activities, incidents, and safety issues to management.
  • Trained new security personnel on protocols and emergency response procedures effectively.
  • Enhanced security measures by conducting thorough and consistent patrols in designated areas.
  • Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
  • Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
  • Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
  • Performed access control duties at gated communities or restricted areas, verifying credentials and maintaining an orderly flow of traffic.
  • Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
  • Utilized technology efficiently, including GPS devices and mobile applications for logging patrol data accurately in real-time during shifts.
  • Conducted regular maintenance checks on patrol vehicles and equipment to ensure optimal performance during patrols, reporting any issues promptly.
  • Maintained communication with dispatch center during patrols, efficiently relaying critical information to appropriate parties.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Trained other officers in firearms and self-defense tactics.

Education

Certified Nurse, Assistant/ LPN - Nursing

Nirvana, CNA School
Chicago, IL

High School Diploma -

Dr Martin Luther, King Junior
Atlanta Georgia
05.2023

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Role modeling
  • Professional speaking
  • Residential support
  • Resolution-oriented
  • Critical thinking
  • Team building
  • Safety monitoring
  • Vital signs collection
  • Resident assistance
  • Problem-solver
  • Nursing support
  • Residential care

Timeline

Resident Assistant

Mado Healthcare Center
01.2023 - 06.2025

Security Patrol Officer

Allied Universal Security Services
01.2023 - 02.2025

Resident Assistant

Legacy Ridge

Certified Nurse, Assistant/ LPN - Nursing

Nirvana, CNA School

High School Diploma -

Dr Martin Luther, King Junior

Similar Profiles

CREATE PROFILE
Ja’Kala Harris