Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakayla Bullock

Chicago,IL

Summary

  • DELEGATE EFFECTIVELY TO DRIVE EXCEPTIONAL RESULTS
  • ABILITY TO PRIORITIZE, MULTI -TASK AND MEET UNDER STRICT DEADLINES
  • PROVIDES PROMPT AND COURTEOUS CUSTOMER SERVICE

Overview

5
5
years of professional experience

Work History

Sales Associate

Five And Below
Chicago, IL
11.2019 - 09.2020
  • Checked customers out after they were done shopping
  • Organized store to make sure store maintained a good visual appeal
  • Provided positive first impressions to welcome existing, new and potential customers.
  • walked floor to assist any customers that needed any additional help
  • Worked on putting back any returned items back or the shelf or any that have been misplaced

Grocery Associate/Customer Service Associate

Amazon Fresh
Oak Lawn, IL
09.2020 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Took on captainship when it came to training new associates
  • Helped create procedures for Parcel team
  • Helped team reach goals by helping associates not making customers online grocery orders late
  • Helped customers complete amazon returns
  • Built relationships with customers and community to promote long term business growth.

Security Specialist

Allied Universal Security Services
Chicago
08.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors during patrols around the building
  • Monitored building escorts
  • Responded effectively to pending alarms in security chat
  • Investigated pending alarms on site

Education

High School Diploma -

Simeon Career Academy
06.2020

Skills

  • Order and Refund Processing
  • Presenting Solutions
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • CCTV Monitoring
  • Security policy development
  • Customer Service

Timeline

Security Specialist

Allied Universal Security Services
08.2023 - Current

Grocery Associate/Customer Service Associate

Amazon Fresh
09.2020 - 08.2023

Sales Associate

Five And Below
11.2019 - 09.2020

High School Diploma -

Simeon Career Academy
Jakayla Bullock