Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakayla Gipson

Summary

Detail-oriented Billing and Data Entry Specialist with 7+ years in healthcare accounts receivable, medical claims, and revenue cycle operations. Proven success in resolving high-volume billing disputes, reducing days sales outstanding (DSO), and improving collections performance. Proficient in SAP, Salesforce, and Excel, with working knowledge of CPT/ICD-10 coding and HIPAA compliance. Skilled in insurance verification, payment posting, and denial management. Adept at collaborating across finance, billing, and operations teams to streamline processes and ensure accurate, timely reimbursements.

Overview

10
10
years of professional experience

Work History

ACCOUNTS RECEIVABLE

Corro Healthcare
04.2023 - Current
  • Manage high-volume medical billing and AR reconciliation across healthcare client portfolios.
  • Resolve billing issues and expedite reimbursements, improving collections by 98% within 45 days.
  • Utilize SAP and Excel for aging reports, payment posting, and accurate 10-key data entry.
  • Lead cross-functional meetings with operations, billing, and customer service teams to align collection efforts and improve AR visibility.
  • Conduct insurance verification and eligibility checks; ensure proper CPT/ICD-10 documentation.
  • Reduced overall DSO from 54 to 40 days within 6 months through streamlined workflows and strategic follow-up.
  • Mentored junior specialists and introduced SOPs for credit evaluations, billing dispute escalation, and client communication.

General Manager

Sonic
09.2015 - 01.2022
  • Managed daily operations, including credit reconciliation, vendor invoicing, and collections for multiple store locations.
  • Developed and implemented cash handling protocols and credit controls, reducing shrinkage by 10%.
  • Trained and supervised 10+ employees on financial compliance, vendor payment procedures, and credit terms.
  • Conducted daily sales performance reviews and made operational adjustments to achieve profitability targets.
  • Oversaw AR aging reports and coordinated with vendors to ensure timely payments and dispute resolution.
  • Played a key role in vendor relationship management and billing accuracy to support cash flow consistency.

ACCOUNTS RECEIVABLE

Reliant
05.2020 - 11.2020
  • Resolved complex billing disputes and credit issues for high-volume customer accounts, improving satisfaction metrics.
  • Investigated account discrepancies and recommended process changes to reduce future billing errors.
  • Maintained accurate logs of customer interactions using Salesforce to track dispute trends and resolution KPIs.
  • Partnered with collections and compliance teams to ensure timely and policy-aligned issue resolution.

Education

HIGH SCHOOL DIPLOMA -

Madisonville High School
Madisonville, Texas
05.2017

BUSINESS ADMINISTRATION - FINANCE

Texas A&M
Corpus Christi, Texas
05.2023

Skills

  • Accounts receivable
  • Telecommunications support expertise
  • Insurance Verification and EOB Review
  • Revenue Cycle Management
  • Medical Billing and Claims Processing
  • Budget management
  • Client support and conflict management
  • Denials Appeals and AR Follow-Up
  • Claims processing
  • Patient Account Reconciliation
  • HIPAA Compliance
  • Audit support
  • Financial reporting
  • Cash flow management
  • Performance metrics monitoring

Timeline

ACCOUNTS RECEIVABLE

Corro Healthcare
04.2023 - Current

ACCOUNTS RECEIVABLE

Reliant
05.2020 - 11.2020

General Manager

Sonic
09.2015 - 01.2022

BUSINESS ADMINISTRATION - FINANCE

Texas A&M

HIGH SCHOOL DIPLOMA -

Madisonville High School

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