Dynamic professional with proven expertise in customer service and critical thinking, honed at Amazon and Rainbow Shops. Excelled in high-stress situations, ensuring customer satisfaction and loyalty through active listening and effective dispute resolution. Skilled in Microsoft Office Suite, enhancing operational efficiency. Achieved notable customer service accolades, reflecting a commitment to excellence and continuous improvement.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.