Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakayline Days

Housto ,TX

Summary

Reliable and customer-focused professional with experience in retail and call center environments. Skilled in handling transactions, resolving customer issues, and maintaining a positive shopping or service experience. Proven ability to adapt in fast-paced settings, meet performance goals, and communicate effectively with diverse teams and customers.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Sutherland Global
12.2019 - 05.2025
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

Store Associate

Family Dollar
05.2016 - 11.2019
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

Education

Diploma -

Kashmere High School
06.2015

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Computer proficiency
  • Product knowledge
  • Technical support

Timeline

Customer Service Representative

Sutherland Global
12.2019 - 05.2025

Store Associate

Family Dollar
05.2016 - 11.2019

Diploma -

Kashmere High School