Jake Arntson
Grand Ledge,MI
Summary
Developing people. Mastering Operations. Creating a safe work environment. Seasoned Area Manager with solid background in overseeing daily operations, managing staff and implementing business strategies. Possess strong leadership skills, adept at problem-solving and delivering measurable results to drive growth. Known for fostering team collaboration while ensuring optimal customer service and satisfaction. Notable contributions include improving operational efficiency, reducing costs, and increasing sales revenue in previous roles.
Overview
6
6
years of professional experience
Work History
Operations Area Manager
FedEx Ground
04.2022 - Current
- Oversees the day-to-day operations.
- Creating a team-like culture.
- Reducing turnover.
- Leader of safety committee at location.
- Built relationships with contractors, drivers, P&D, and management.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Reviewed staffing needs to ensure adequate coverage at all times.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics.
- Resolved conflicts between employees or customers in a professional manner.
- Supervised employees, ensuring optimal productivity.
Operations Manager
FedEx Ground
12.2020 - 04.2022
- Developing package handlers on a day-to-day basis
- Trained new managers
- Heavy focus on safety
- Heavy focus on maintaining quality metrics.
Operations Administrator
FedEx Ground
08.2018 - 12.2020
- Assisted on operations
- Worked SWAK, VSA, Kickouts, Internationals
- Developed P&D relationships.
Education
High School Diploma -
Jenison High School
Jenison, MI05-2014
Skills
- Guidance & Development
- Safety Advocate
- Operations Management
- Communication
- Problem solving
- Relationship building and management
- Performance Management
- Supply Chain Management
- Staff Scheduling
- Employee Scheduling
- Database Management
- Staff Development
- Staff Training
- Process Improvement
- Team Development
- Business Development
- Operations
Personal Information
Title: Operations manager
Hobbies and Interests
Creating a culture around me where individuals can succeed
Timeline
Operations Area Manager
FedEx Ground
04.2022 - Current
Operations Manager
FedEx Ground
12.2020 - 04.2022
Operations Administrator
FedEx Ground
08.2018 - 12.2020
High School Diploma -
Jenison High School