Jake Bryant

In charge of 50+ installers

• Implemented quality control checks during the installation process, ensuring high standards were consistently met across all projects.
• Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
• Coordinated installation schedules to optimize resource allocation and minimize delays.
• Communicated with clients to clarify installation requirements and address concerns promptly.
• Trained new team members on best practices for installation procedures and safety protocols.
• Monitored inventory levels of materials and supplies, ensuring timely procurement for installations.

• Assisted customers with vehicle retrieval and provided excellent service experience.
• Coordinated with team members to enhance efficiency of valet operations.
• Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
• Greeted guests and answered questions about valet service, directions and local attractions.

• Contacting new prospects daily to sell our products and services
• Electronically filing important documents and communicating relevant information
• Ensuring the adequacy of sales related equipment and material
• Responding to customer inquiries as needed
• Provide after-sales account management and support when requested
• Worked to ensure a positive and hassle-free customer experience
• Settled any customer disputes in a professional and pleasant manner
• Identified and maximized sales opportunities, and increased customer retention rates

• Responsible for ensuring customers feel comfortable and welcomed arriving into the resort by greeting them and assisting with luggage when needed
• Make sure all operations run smoothly and quickly at all times, verifying that all employees are communicating and working together
• Requested often by returning guests for favorable service
• Majority of the time worked special events
• Setup for special events and was responsible for cleaning up

• Became a lead in the company 3 months after starting my position
• Helped start up multiple new accounts involving both restaurants and hospital industries
• Coordinated various events for individual and corporate events, maintained professional relationships with local vendors
• Set up event spaces and managed client lists, evaluated event attendance and quality
• Communicated and worked closely with clients to ensure their requirements and goals were fully met

• Repaired, adjusted and cleaned high end sewing and embroidery machines
• Repaired and cleaned vacuums
• Assembled machines as needed
• Responsible for accurate inventory management
• Revived inventory shipments
• Floor Sales