Jake Devereaux
Nashville,TN
Summary
Experienced bartender with a proven track record of six years in the hospitality industry. Proficient in crafting a wide array of beverages, creating memorable customer experiences, and maintaining a welcoming atmosphere. Possessing a deep understanding of mixology, beverage trends, and exceptional customer service, I consistently exceed expectations in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Front Desk Associate
Moxy Nashville Broadway
Nashville, TN
10.2023 - Current
- Collected and organized daily till totals and tips.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Poured wine, beer and cocktails for patrons.
- Resolved customer complaints in a professional manner.
Lead Bartender
Mafiaozas
Nashville, TN
10.2023 - Current
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Balanced daily registers and generated sales reports for management.
- Stocked bar with beer, wine, liquor and related supplies.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Lead Bartender
Shunk Gulley Oyster Bar
Panama City Beach, FL
02.2023 - 10.2023
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Balanced daily registers and generated sales reports for management.
- Reduced inventory losses and moved older products by creating new drink menu items.
Bartender
Hurricane Oyster Bar And Grill
Panama City Beach, FL
02.2023 - 10.2023
- Attended regular training sessions to stay updated on new products or trends.
- Assisted in setting up the bar for service shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Server/Bartender
Two Hands
Nashville, TN
04.2022 - 02.2023
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Collected and organized daily till totals and tips.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Upsold customers from shelf to premium brands to help boost sales.
Server/Bartender
Corner Pub
Nashville, TN
03.2021 - 04.2022
- Managed accurate bar tabs and processed cash and credit card transactions.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer and cocktails for patrons.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender
Margaritaville
Nashville, TN
01.2020 - 03.2021
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Managed accurate bar tabs and processed cash and credit card transactions.
Server/Bartender
Culaccino
Franklin, TN
11.2018 - 02.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted guests and provided menus.
- Stocked service areas with supplies during slow periods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Garnished dishes and beverages to serve visually appealing menu items.
Education
Associate of Science - Psychology
Columbia State Community College
Columbia, TN05.2019
Skills
- Food Running
- Food Preparation
- Food Service
- Beverage Preparation
- Suggestive Selling
- Extensive Beer Knowledge
- Wine and Liquor Expertise
- Customer Service
Certification
- TN ABC Certified
Timeline
Bartender/Front Desk Associate
Moxy Nashville Broadway
10.2023 - Current
Lead Bartender
Mafiaozas
10.2023 - Current
Lead Bartender
Shunk Gulley Oyster Bar
02.2023 - 10.2023
Bartender
Hurricane Oyster Bar And Grill
02.2023 - 10.2023
Server/Bartender
Two Hands
04.2022 - 02.2023
Server/Bartender
Corner Pub
03.2021 - 04.2022
Bartender
Margaritaville
01.2020 - 03.2021
Server/Bartender
Culaccino
11.2018 - 02.2020
Associate of Science - Psychology
Columbia State Community College
- TN ABC Certified
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