Jake Dickerson
Tempe,AZ
Summary
Knowledgeable Medical Assistant, upcoming diploma by Arizona College of Allied Health, seeking a position to utilize program training and phlebotomy skills. Experienced with medical terminology, patient intake, and sterilization protocols through hands-on training experience. Focused and dedicated to improving clinic workflow and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Guest Services Staff Member
PMSI
Scottsdale, Arizona
06.2024 - Current
- Assisted guests with inquiries and provided information about services.
- Handled guest check-ins and check-outs efficiently and courteously.
- Collaborated with team members to enhance overall guest experience.
- Resolved guest complaints and issues to ensure satisfaction.
Valet Cashier
PMSI
Scottsdale, Arizona
11.2022 - Current
- Processed customer payments efficiently and accurately.
- Managed parking logistics to ensure smooth vehicle flow.
- Communicated effectively with team members and guests daily.
- Maintained cleanliness and organization of valet area consistently.
Courtesy Clerk
Albertsons Grocery Store
Mesa, AZ
12.2021 - 05.2022
- Packaged purchases and assisted customers with in-vehicle loading, ensuring a smooth and convenient checkout experience.
- Assisted with price checks, go-backs, and replenishing supplies.
- Maintained cleanliness and organization of checkout areas, customer service stations, bathrooms, and store floors.
- Handled customer inquiries, providing information about products and store policies.
Education
Some College (No Degree) - Medical Assistant
Arizona College of Allied Health
Mesa, AZ04-2026
Some College (No Degree) - Bachelor of Science in Nursing
Northern Arizona University
Flagstaff, AZSkills
- Vital Signs/Patient Intake
- Medical terminology
- Sterilization & Safety
- Effective communication
- Phlebotomy
- Team collaboration
Timeline
Guest Services Staff Member
PMSI
06.2024 - Current
Valet Cashier
PMSI
11.2022 - Current
Courtesy Clerk
Albertsons Grocery Store
12.2021 - 05.2022
Some College (No Degree) - Medical Assistant
Arizona College of Allied Health
Some College (No Degree) - Bachelor of Science in Nursing
Northern Arizona University