Jake Durham
Fort Smith,AR
Summary
Experienced with beer, wine, and spirit selection and inventory management, ensuring diverse and high-quality product range. Utilizes vendor relationships and promotional strategies to drive sales and customer satisfaction. Knowledge of team dynamics and flexible approaches to meet changing business needs.
Overview
12
12
years of professional experience
Work History
Beer Manager
Cheers Liquor
11.2015 - Current
- Managed inventory levels to ensure optimal stock availability and minimize waste.
- Developed promotional strategies to increase customer engagement and drive sales growth.
- Led team training sessions on product knowledge and customer service excellence.
- Implemented an efficient ordering of products.
- Enhanced store layout for improved customer experience and increased foot traffic.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed strong relationships with suppliers
Front Desk Agent
Double Tree Hotel By Hilton
02.2021 - 03.2022
- Managed guest check-in and check-out processes, ensuring smooth arrivals and departures.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Resolved conflicts and addressed concerns promptly, maintaining high service standards.
Sales Associate
Hug Chevrolet Buick Gmc
01.2014 - 11.2015
- Facilitated customer consultations to identify vehicle preferences and needs.
- Negotiated financing options, ensuring alignment with customer budgets.
- Demonstrated vehicle by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Education
High School Diploma -
Fort Smith Southside
Fort Smith, AR05-2009
Skills
- Pricing strategy
- Promotional planning
- Customer service experience
- Sales
- Teamwork and collaboration
- Reliable and responsible
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Adaptability and flexibility
Timeline
Front Desk Agent
Double Tree Hotel By Hilton
02.2021 - 03.2022
Beer Manager
Cheers Liquor
11.2015 - Current
Sales Associate
Hug Chevrolet Buick Gmc
01.2014 - 11.2015
High School Diploma -
Fort Smith Southside