Jake Fitzgerald
Greenville,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Operations Manager
Techtronic Industries - TTI
Greer, SC
01.2024 - Current
Techtronicron robotics management.
CPU Management.
Distribution Supervisor
Techtronic Industries
Greer, SC
08.2023 - 01.2024
- Supervised and coordinated daily activities of warehouse personnel to ensure efficient operation.
- Monitored inventory levels, identified stock shortages, and ordered new materials as needed.
- Trained staff on proper use of equipment, safety protocols, and operational procedures.
- Developed strategies to improve operational efficiency and reduce operating costs.
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Conducted performance reviews for team members and provided feedback on areas for improvement.
- Created reports on productivity metrics, labor hours used, and other relevant data points.
- Maintained records of received shipments and distributed goods to appropriate departments or locations in a timely manner.
- Verified accuracy of incoming orders against purchase orders and invoices before delivery to customers.
Operations Support Analyst
Techtronic Industries - TTI
Greer, SC
05.2022 - 08.2023
- Provided technical support to internal and external customers in a timely manner.
- Maintained accurate records of customer interactions, process documentation and service-level agreements.
- Resolved escalated incidents from the Service Desk team members.
Distribution Analyst
Techtronic Industries - TTI
Anderson, SC
11.2021 - 05.2022
- Maintained accurate inventory levels by monitoring stock movements and adjusting ordering parameters to meet customer demand.
- Analyzed sales data to identify trends, forecast future performance, and recommend strategies for optimization.
- Developed distribution plans that optimized delivery routes and minimized costs for transportation.
- Conducted regular reviews of warehouse operations to ensure compliance with safety regulations and best practices.
Field Sales and Marketing Representative
Techtronic Industries - TTI
Atlanta, GA
10.2020 - 11.2021
- Developed and implemented marketing plans to increase brand recognition.
- Created content for social media campaigns, websites, and other digital platforms.
- Conducted market research to identify customer needs and preferences.
- Produced promotional materials such as brochures, flyers, newsletters, and press releases.
Event Marketing Specialist
Techtronic Industries - TTI
Atlanta, GA
02.2020 - 10.2020
- Developed event marketing strategies and plans to meet organizational objectives.
- Organized promotional activities such as contests, giveaways, and other special events.
- Ensured that all safety protocols were followed during the course of an event.
- Planned and organized public relations and promotional events.
Management Assistant
Enterprise Rent-A-Car
Birmingham, AL
08.2016 - 01.2020
- Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
- Operated in flagship branches and airport branch
- Maintained contact lists, prepared presentation materials, and tracked expenses.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Warehouse Operator
SGI Logistics
Birmingham, AL
06.2014 - 04.2016
- Received, sorted and stored incoming inventory items according to established guidelines.
- Performed cycle counts of warehouse stock on a regular basis.
- Maintained accurate records of all goods received, shipped or transferred between warehouses.
- Operated forklifts and other material handling equipment safely and efficiently.
- Assisted with physical inventories as required.
Education
Bachelor of Science - History
University of Alabama At Birmingham
Birmingham, AL04-2016
Skills
- Warehouse Operations
- Forecasting
- Workflow Improvement
- Supply Chain Logistics
- Inventory Control
- Inventory Maintenance
- Microsoft Excel
- Oracle
- Quicktron management
- Continuous Improvement
- Project Management
- Project Leadership
Timeline
Operations Manager
Techtronic Industries - TTI
01.2024 - Current
Distribution Supervisor
Techtronic Industries
08.2023 - 01.2024
Operations Support Analyst
Techtronic Industries - TTI
05.2022 - 08.2023
Distribution Analyst
Techtronic Industries - TTI
11.2021 - 05.2022
Field Sales and Marketing Representative
Techtronic Industries - TTI
10.2020 - 11.2021
Event Marketing Specialist
Techtronic Industries - TTI
02.2020 - 10.2020
Management Assistant
Enterprise Rent-A-Car
08.2016 - 01.2020
Warehouse Operator
SGI Logistics
06.2014 - 04.2016
Bachelor of Science - History
University of Alabama At Birmingham