Highly motivated Certified Firefighter and EMT with knowledge of fire suppression and emergency care. Seeking to apply my skills and training to ensure the safety of our community.
Overview
3
3
years of professional experience
Work History
Patient Care Representative
Call4health
02.2021 - 03.2024
Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
Upheld confidentiality requirements in relation to HIPPA and regulatory compliance guidelines.
Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
Maintained confidentiality of patient data and condition to safeguard health information.
Education
Firefighter I & Firefighter II - EVOC, Human Factors in Wildland Fire Service
Florida State Fire College
11655 NW Gainesville Rd, Ocala, FL 34482
06.2024
EMT - Emergency Medical Technician
Medical Career Academy
7741 N Military Trail STE 5, West Palm Beach, FL
12.2023
High School Diploma -
Olympic Heights Community High School
20101 Lyons Rd, Boca Raton, FL 33434
05.2023
-
Palm Beach County Fire Rescue Cadet Program
405 Pike Rd, West Palm Beach, FL 33411
05.2023
Skills
Integrity
Discipline
Teamwork
Dedication
Compassion
Communication
Timeline
Patient Care Representative
Call4health
02.2021 - 03.2024
Firefighter I & Firefighter II - EVOC, Human Factors in Wildland Fire Service
Florida State Fire College
EMT - Emergency Medical Technician
Medical Career Academy
High School Diploma -
Olympic Heights Community High School
-
Palm Beach County Fire Rescue Cadet Program
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