Jake Hortinela
Laguna Niguel
Summary
Responsible and resourceful goal oriented Student with a strong work ethic and commitment to customer service and sales. Excellent at multitasking, interpersonal skills, and overcoming challenges. Adept at working well with others and committing myself as a positive team player.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jack's Surfboards
06.2023 - Current
- Accurately processes POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engage with customers to make a positive shopping experience, and educate them on all products
- Prepares new skateboard and surfboard merchandise for sales floor by assembling and pricing.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Ride Attendant
Wild Rivers
06.2023 - 09.2023
- Aimed to provide the highest level of customer service each day.
- Able to operate all rides at the park
- Communicated all safety rules to guests prior to entering the rides
- Assisted park guests with questions.
- Able to provide first aid/CPR/AED if needed
- Assisted with life guard duties
- Assisted with nightly park clean up
- Recognized for my reliability and zero absence work record.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2025
Skills
- Leadership
- Excellent Communication Skills
- Strong Organizational Skills
- Advanced Computer System Skills
- Multitasking Skills
- Problem Solving
- First Aid/AED/CPR Certified
- Positive and professional
- Retail merchandising expertise
- Adapt to diverse groups
- Product recommendations
HOBBIES
Skateboarding, snowboarding, surfing, playing guitar
Timeline
Sales Associate
Jack's Surfboards
06.2023 - Current
Ride Attendant
Wild Rivers
06.2023 - 09.2023
High School Diploma -
Aliso Niguel High School