Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Outbound Operations Supervisor
SEKO Logistics
Tampa, Florida
05.2024 - Current
Serve as a liaison between customers and internal teams when necessary in order to resolve any outstanding issues quickly.
Research potential vendors for products or services needed by the department in order to achieve desired results at competitive prices.
Oversee worker operations in receiving, storing, testing, and shipping products to ensure operational efficiency.
Coordinate daily schedules for local pickups.
Streamline logistics processes for nationwide freight movement.
Warehouse Specialist
SEKO Logistics Orlando
Tampa, Florida
10.2023 - 05.2024
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Managed inventory control, ensuring accurate stock levels and prompt order fulfillment.
Inspected incoming and outgoing shipments to ensure accuracy of orders.
Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
Staff Supervisor
Southwest Cleaning
New Lenox, IL
06.2022 - 07.2023
Established objectives for individual team members by setting expectations, providing guidance and monitoring progress towards goals.
Conducted regular staff meetings to communicate new initiatives, provide updates on organizational changes and discuss operational issues.
Developed and implemented strategies for improving customer service, increasing efficiency and reducing costs.
Provided ongoing training to address staff needs.
Assistant Varsity Lacrosse Coach
Lincoln-Way West High School
New Lenox, IL
02.2020 - 05.2023
Led team meetings to discuss strategy and motivate players prior to games.
Served as a mentor and role model for student-athletes both on and off the field.
Prepared scouting reports of opposing teams in order to develop effective strategies for upcoming matches.
Communicated with parents regarding player progress, goals, expectations and any issues that arose throughout the season.
Conducted post-game analysis to review team performance; identified areas of improvement.
Director of Outside Operations
Flossmoor Country Club
Flossmoor, IL
06.2020 - 11.2022
Monitored staff performance and provided feedback, coaching and counseling to improve job performance.
Took over membership inquiries and help grow the clubs full time membership from 73 full time members to 230.
Directed and supervised team of 15 employees in daily operations.
Collaborated with other departments to coordinate workflow processes between teams.
Resolved customer complaints and adjusted policies to meet changing needs.