Jake Jennings
Edmond,OK
Summary
Results-driven professional with expertise in Customer Service and Sales. Proficient in Customer Relationship Management and needs assessment, utilizing strong communication skills to enhance client satisfaction. Proven track record of driving sales growth through tailored solutions that address client requirements.
Overview
3
3
years of professional experience
Work History
Sales Representative
Cintas
12.2024 - Current
- Conducted market research to identify new sales opportunities and trends
- Lead site assessments to identify facility needs and recommend tailored service solutions
- Developed and presented proposals outlining pricing, service offerings, and benefits
Management Trainee
Cintas
01.2024 - 12.2024
- Acquired extensive business knowledge through a 15-month rotational program.
- Achieved product readiness by ensuring team compliance with systems and processes.
- Enhanced customer relationships by leading the Sales Service Representatives team effectively.
Customer Service Representative
Frates Irwin Risk Management Solutions
05.2023 - 08.2023
- Improved insurance expertise through mentorship in diverse industry sectors.
- Generated home and auto insurance quotes while managing customer accounts effectively.
- Ensured exceptional client service through collaboration with professional teams and clients.
Education
Bachelor of Science - Psychology, Marketing
Oklahoma State University
Stillwater, Oklahoma12.2023
Skills
- Customer service
- Customer relations
- Interpersonal communication skills
- CRM proficiency
- Territory management
- Analytical
- Attention to detail
- Problem identification
Affiliations
- Member – Beta Theta Pi
Timeline
Sales Representative
Cintas
12.2024 - Current
Management Trainee
Cintas
01.2024 - 12.2024
Customer Service Representative
Frates Irwin Risk Management Solutions
05.2023 - 08.2023
Bachelor of Science - Psychology, Marketing
Oklahoma State University