Jake Lackey
Newtown,PA
Summary
Consistent, self starter looking for an entry level sales position. Passionate about outbound prospecting, building pipeline, understanding client objectives and learning from others.
Overview
8
8
years of professional experience
Work History
Vice President, Fundraising
Lambda Chi Alpha
09.2022 - 05.2024
- Created a strategic plan for the fundraising goal of 2024
- Cultivated strong relationships with key stakeholders, including university, alumni, and community leaders to promote collaboration and long-term success.
- Exceeded fundraising goal by 62%
- Led cross-functional teams of three to a successful completion of this major project, resulting in increased efficiency and board of directors satisfaction
- Demonstrated proficient leadership skills to motivate peers and build a competent team.
Operations Manager
Sky Zone Space Coast
05.2023 - 09.2023
- Increased foot traffic by 28% over Summer 2023 by increasing online marketing strategies & coordinating with summer camps
- Reduced operational costs by $13,700 coordinating
- Managed full franchise from hiring and firing to sales and ultimate P&L
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
Head Lifeguard
Sparkling Pools Company
05.2019 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Responded to life-threatening emergencies and provided first aid and CPR.
Server
Marchwood Tavern
08.2016 - 03.2021
- Promoted multiple times from dishwasher to server
- Successfully increased sales & became more customer service focused
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science, Marketing -
Kutztown University
01.2025
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Client Relationship Building
- Business Development
- Results-Driven
Timeline
Operations Manager
Sky Zone Space Coast
05.2023 - 09.2023
Vice President, Fundraising
Lambda Chi Alpha
09.2022 - 05.2024
Head Lifeguard
Sparkling Pools Company
05.2019 - 08.2022
Server
Marchwood Tavern
08.2016 - 03.2021
Bachelor of Science, Marketing -
Kutztown University
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