Extremely positive and personable individual with a diverse and seasoned work experience background. Offering seven-years of experience working in many industries, interacting with a wide-variety of professionals and customers. I pride myself in my problem solving and communications skills, strong work ethic and adaptability.
Successful at excelling in fast-paced, competitive environments. Good sales and customer service abilities.
Goal-driven professional, well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Rosarias
06.2023 - Current
Cultivated warm relationships with regular and new customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Explained menu items and suggested appropriate options for food allergy concerns.
Financial Advisor Trainee
Financial Visions Group
06.2021 - 08.2023
Passed SIE examination
Shadowed Mentor on account rollovers, stock options, setting up mutual funds accounts.
Learned standard procedures in the office pertaining to client confidentiality.
Prepared for Series 7 and 63 examinations.
Associate Banker
Chase Bank
11.2020 - 06.2021
Balanced teller drawers and ATM cash.
Opened, closed, and updated accounts for customers.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Evaluated client financial positions and identified most appropriate banking products.
Press Operator
Quality Tool & Die
03.2020 - 06.2020
Managed feeding, printing and delivery process of press machines to maintain specified levels of operation
Multi-tasked to keep all assigned projects running effectively and efficiently
Communicated regularly with management and co-workers to ensure quality standards were met
Lawn Technician
Trugreen
07.2017 - 03.2020
Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
Removed weeds, hazards, and debris from common pathways to improve usability.
Applied fertilizer and other nutrients to lawns to promote healthy growth.
Electrician Rossford
Local
03.2016 - 07.2017
Planned layout and installation of electrical wiring, equipment and fixtures Ensured all projects were consistently completed to expectation and were within local code requirements Regularly collaborated on electrical projects with other tradespeople
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Package Handler
FedEx
01.2014 - 03.2016
Responsible for physically logging high-volume incoming and outgoing packages
Maintained production orders, work orders, shipping orders and requisitions to determine proper logistics
Followed all safety protocols; managed zero incidents throughout entire work experience
Sales Associate
The Buckle
07.2013 - 01.2014
Counted down, balanced multiple cash drawers and assisted with daily deposit
Assisted in daily store opening, closing and clothing procedures
Maintained visual integrity of store; recommended ideas for improvement to management
Interacted with and assisted customers throughout the entire purchase process