Jake Mahoney
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Assistant
J Arthur's
06.2020 - Current
- Enhanced system efficiency by identifying and rectifying software issues.
- Developed user-friendly IT solutions for improved staff productivity.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Implemented data backup strategies to safeguard critical company information.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Installed and configured software and hardware.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
Cook
J Arthur's
06.2020 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT02.2025
Associate of Arts - Computer Information Technology
Indian River State College
Ft. Pierce, FL12.2022
High School Diploma -
South Fork High School
Stuart, FL04.2020
Skills
- Hardware Maintenance
- Programming Languages
- System Configuration
- Cybersecurity Practices
- Incident Management
- Technical Troubleshooting
- Quality Assurance
- Software Installation
- User Training
- Technical Support
- Issue Resolution
- LAN/WAN
Certification
ITIL Foundations Certification
CompTIA A+ Certification
CompTIA Network+ Certification
Languages
Spanish
Professional Working
Timeline
IT Assistant
J Arthur's
06.2020 - Current
Cook
J Arthur's
06.2020 - Current
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate of Arts - Computer Information Technology
Indian River State College
High School Diploma -
South Fork High School