Jake McMullan
Norman,OK
Summary
Jake McMullan is the Director of Operations for College Athlete Apps LLC. The company is the largest developer of athlete apps in the world, with clients spanning every major conference and every major professional sport. McMullan works directly with athletes, their agents, and their families to maximize their digital reach with proven strategies and cutting-edge technology.
McMullan joined College Athlete Apps LLC in early 2023 after spending four years as a client specialist at bfac.com. While at bfac.com, McMullan built apps and worked directly with the Executive Leadership Team on projects for Fortune 500 Companies and the US Military.
McMullan is an active volunteer for multiple organizations, including the Salvation Army.
Overview
5
5
years of professional experience
Work History
Director of Operations
College Athlete Apps LLC
02.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Senior Client Specialist
Bfac.com
05.2019 - 02.2023
- Implemented efficient workflows for better coordination among team members, leading to improved productivity and client satisfaction.
- Identified opportunities for upselling and cross-selling by analyzing client needs, resulting in revenue growth.
- Conducted thorough research on industry trends to provide clients with relevant insights and strategic recommendations.
- Presented at conferences, seminars, or workshops representing the company''s thought leadership in the industry.
Education
Bachelors - Business
University of Oklahoma
Norman, OK05.2027
High School Diploma -
Norman North High School
Norman, OK05.2023
Skills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
- Customer Service
- Business Leadership
- Relationship Building
- Goal Setting
Timeline
Director of Operations
College Athlete Apps LLC
02.2023 - Current
Senior Client Specialist
Bfac.com
05.2019 - 02.2023
Bachelors - Business
University of Oklahoma
High School Diploma -
Norman North High School
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