Jake McSwain
Summary
Proven leader and efficient team player, adept in safety compliance and customer service, honed at Recoil Trampoline Park. Excelled in event coordination and equipment maintenance, enhancing guest satisfaction and safety. Skilled in Microsoft Excel and POS systems, I significantly contributed to operational improvements and seamless event executions, demonstrating a strong work ethic and decision-making prowess.
Overview
1
1
year of professional experience
Work History
Recreation Attendant
Recoil Trampoline Park
09.2023 - Current
- Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
- Processed reservations for parks, amenities and sports facilities.
- Inspected park and recreational areas regularly to maintain safe and clean premises.
- Assisted in the planning and execution of special events, leading to memorable experiences for guests.
- Led group activities such as games, crafts, or fitness classes, fostering an enjoyable atmosphere for participants.
- Inspected equipment to detect wear and damage, and conducted minor repairs such as oiling parts.
- Maintained a safe and clean recreational environment, ensuring the well-being of patrons.
- Provided information about facilities, entertainment options and rules and regulations to visitors.
Cart Attendant
Stone Creek Golf Club
03.2023 - 08.2023
- Cleared parking lot of litter and foreign debris.
- Assisted Golfers on Course with Mechanical Issues.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Disinfected carts after each use preventing spread of disease.
- Cleaned carts and repaired broken or damaged parts.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Scheduling & Recruiting staff for new Pizza Night & Delivery Service.
- Trained new team members by relaying information on company procedures and safety requirements.
- Supervised/Assisted in preparing, cooking, and delivery of pizza.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
Education
No Degree - College Prep, Business Pathway, Dual Enroll - VSU
Valwood
Hahira, GA05.2025
Skills
- Team player attitude
- Leadership Qualities
- Safety Awareness & Compliance
- Equipment Maintenance
- Event Coordination
- Strong Work Ethic
- Customer Service
- Time Management
- Decision-Making
- Microsoft Excel
- Safety Monitoring
- Issue Resolution
- Equipment Repair
- POS Systems
- Safety Inspections
Timeline
Recreation Attendant
Recoil Trampoline Park
09.2023 - Current
Cart Attendant
Stone Creek Golf Club
03.2023 - 08.2023
No Degree - College Prep, Business Pathway, Dual Enroll - VSU
Valwood
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