Jake Nguyen
Tampa,United States
Summary
IT professional with a focus on security and a strong interest in GIS, possessing multifaceted skills that enable effective collaboration across both technical and non-technical departments. Facilitates communication, bridges gaps between teams, and promotes interoperability within organizations. Dedicated to leveraging technology to solve complex problems and deliver practical, integrated solutions that enhance efficiency and support organizational objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS
05.2021 - 09.2022
- Assisted in the dispensing and distribution of medications, reconciled patient medication profiles, and cross-checked for errors on medication orders.
- Managed Drive-Thru COVID-19 testing operations for 70+ patients daily, including patient data entry, healthcare provider authentication, pre-patient arrival organization, testing material distribution, instructing individuals and groups on self-administered testing etc.
- Maintained pharmacy inventory levels, tracked orders, and monitored expiration dates for 1000+ medications.
- Provided customer care through in person and over-the-phone services to accommodate medication scheduling, transfers, and refills.
- Managed, organized and filed 1000’s of patient medical records on a monthly basis to maintain NJ state pharmacy record compliance and HIPPA standards.
Common Space Manager
Rutgers Asian American Cultural Center
09.2018 - 03.2020
- Managed operational facilities to ensure clean, safe, and functional spaces for multiple tenants.
- Greeted guest and provided welcoming atmosphere for those to enjoy the space and collaborate with surrounding members.
- Helped organize and prepare facility for events, with attendance of 50+ members, held by the university, students, and faculty.
- Maintained all technical appliances in working order, such as printers and AV equipment in proper working and functioning form, for the use of staff and students as needed for planned events.
Education
Bachelor of Science - Information Technology and Informatics
University of South Florida-Tampa
Tampa, FL05-2027
Associate of Arts - Information Technology
Hillsborough Community College
Tampa, FL05-2025
Skills
- Soft Skills: Simplifying and Communicating Complex ideas, Customer Patience, Professionalism, Time Management, Prioritization, Conflict Resolution, Problem Solving
- Hard Skills: Medication Dispensing, HIPPA and Privacy Compliance, Inventory Management, Proper Labeling and Packaging
- Technical Skills: Google Suite, Windows, Microsoft Suite, Git, Troubleshooting/Debugging, Javascript, Python, HTML/CSS, ArcGIS Pro
Certification
COMPTIA A+
ID: COMP001022523343 - 2024 -2027
Verification Code: LMBDPL4ZM2B1QC9W
Awards
- 1st Place in HCC 2024 Grand Debate
- 4th Place in MetaCTF Road to CyberBay Cyber Security Competition
Timeline
Pharmacy Technician
CVS
05.2021 - 09.2022
Common Space Manager
Rutgers Asian American Cultural Center
09.2018 - 03.2020
Bachelor of Science - Information Technology and Informatics
University of South Florida-Tampa
Associate of Arts - Information Technology
Hillsborough Community College
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