Jake Ramirez
Chick-fil-A
Wylie,TX
1
Certification
Motivated and efficient restaurant professional known for strong teamwork and problem-solving skills. Demonstrated ability to enhance guest engagement and streamline operations while maintaining high hygiene standards. Prepared to leverage expertise in a dynamic hospitality setting.
Strong and dependable leader known for making everyone feel welcome and included. Pushes people past what they are expected through kindness, constructive criticism, and patience. Also loves helping people to be happy and feel fulfilled.
Work History
Restaurant Team Member
5 Months- Provided exceptional customer service during high-volume shifts to enhance guest satisfaction.
- Collaborated with team members to maintain a clean, organized dining area for optimal guest experience.
- Contributed to inventory management by restocking supplies and monitoring product availability.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma
- Honors student
- Awarded Exceptional Senior Percussionist
- Music Audition - Jake Ramirez [$28000]
- Elected Captain of Wylie East Percussion [Junior & Senior]
- Extracurricular Activities: Band, Esports, Drum line
- Completed AP course in Physics [4]
- Relevant Coursework: Digital Media & Programming II
Skills
Hygiene maintenance skills
Problem resolution
Computer skills
Professional and courteous
Active listening
Talent acquisition
Strong work ethic
Exceptional customer service
Guest engagement
Hospitality service expertise
Food running
Teamwork and collaboration
Certification
- Unity Certification
- Revit 2024 Certification
Timeline
Restaurant Team Member
Chick-fil-A
02.2026 - 07.2026Read More
Wylie East High School
High School Diploma
Read More