Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jake Rehling

Oak Park,IL

Summary

Orderly and committed employee with a passion for Theatre and Arts Management. Has extensive Fine Arts background, receiving a Bachelor's in Acting and Musical Theatre in 2023.

4 years in the College Admissions Field, working with students from all over the country, and managed the Performing Arts students as well. Has handled problems in different education environments, bringing detail-oriented and decisive nature with sound judgement, great multi-tasking abilities and a self-motivated personality. Comfortable working alone or in teams to accomplish tasks on time.

Overview

4
4
years of professional experience

Work History

Box Office Associate

Oil Lamp Theater
Glenview, USA
11.2023 - Current
  • Prepared lobby space for patrons by unlocking the building, turning on the lights, organizing the furniture, and setting up decorations.
  • Answered phone calls, returned voicemails to patrons who needed assistance in buying tickets, season passes, or answering questions they had.
  • Assisted in resolving customer inquiries and complaints in a timely manner.
  • Wrote out each patron's individual ticket information, including the patron's last name and seat number(s).
  • Sold tickets and season passes to patrons.
  • Explained the history of the Oil Lamp Theater to new guests.
  • Assisted in the pre-show announcement message to patrons by discussing the current production and informing the audience of the following show and any future fundraising events.
  • Completed an "End of Shift" Form to inform my supervisors of any issues from the show, and also provide feedback and comments from the audience.

First Year Admission Counselor

North Central College
Naperville, USA
05.2023 - Current
  • Manage a caseload of prospective students, providing guidance on the college admission process
  • Meet with families to discuss the institution in a presentation setting or a one-on-one style meeting
  • Evaluate application materials, including transcripts, personal statements, and letters of recommendation to assess eligibility for admission
  • Provide personal information to students on program options, financial aid, and scholarship opportunities
  • Collaborate with colleagues, academic departments, and coaches to set campus tours and events for prospective students
  • Travel to several High Schools / Community Colleges for individual visits and college fairs
  • Worked on the Fine Arts Recruitment Team and scheduled scholarship auditions through the Departments of Art, Music, and Theatre for prospective students

Campus Visit Intern

North Central College
Naperville, IL
10.2020 - 05.2023
  • Set up meetings for Admission Counselors with their students throughout the week.
  • Communicated with professors at the college to set up meetings and classroom sit-ins for the students.
  • Toured students around the campus of North Central College.
  • Led the student workers in the Admission Office during large campus events, such as 'Visit Days' and 'Admitted Student Day'.
  • I was in charge of the office several times a week and on weekends.
  • Created content for the North Central College Instagram and TikTok Pages.

Education

Bachelor of Arts - Acting & Musical Theatre

North Central College
Naperville, IL
05.2023

Minors - Business Management & Conflict Resolution

North Central College
Naperville, IL
05-2023

High School Diploma -

York High School
Elmhurst, IL
05.2019

Skills

  • Communication
  • Proficient in Google, Microsoft, and Outlook, and Airtable Services
  • Efficient Problem-solving skills
  • Organizational Skills in Scheduling and keeping materials together
  • Customer Service Experience
  • Proficient in all Social Media Platforms

References

References available upon request.

Timeline

Box Office Associate

Oil Lamp Theater
11.2023 - Current

First Year Admission Counselor

North Central College
05.2023 - Current

Campus Visit Intern

North Central College
10.2020 - 05.2023

Bachelor of Arts - Acting & Musical Theatre

North Central College

Minors - Business Management & Conflict Resolution

North Central College

High School Diploma -

York High School

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Jake Rehling