Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake Ruiz

Chicago,IL

Summary

Accomplished hospitality professional recognized for strong organizational skills and client relationship management. Demonstrated ability to oversee business operations and enhance guest experiences, aiming to drive sustainable growth and operational excellence.

Overview

16
16
years of professional experience

Work History

Bartender/Server

Surge Billiards
Chicago, IL
02.2024 - Current
  • Provided exceptional customer service in high-volume bar and dining environment.
  • Prepared and served a diverse range of beverages and menu items efficiently.
  • Maintained cleanliness and organization of bar and service areas to enhance guest experience.

Owner/Manager

Doggieworks
Chicago, IL
10.2013 - 01.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw financial management, including budgeting and forecasting for sustainable business growth.

Bartender/Server

Takashi
Chicago, IL
03.2012 - 01.2015
  • Provided exceptional customer service in high-volume bar and dining environment.
  • Maintained cleanliness and organization of bar and service areas to enhance guest experience.
  • Maintained impeccably clean, attractive and well-stocked bar area.

General Manager

Jack's Bar and Grill/404 Wine Bar
Chicago, IL
01.2011 - 01.2012

• Responsible for all managerial functions of the bar, including scheduling, payroll, training, human resources.

• Was responsible for creation of craft beer list of over 40 beers, wine list with over 70 wines by the glass, and cocktail list.

• Managed labor and food costs through effective budgeting and resource allocation.

• Responsible for marketing, promotions and event coordinating, including all private parties and restaurant events.

• Increased sales from previous year in 2nd and 3rd quarters of 2011.

Education

Bachelor of Science - Business Management

DePaul University
Chicago
05-2013

Skills

  • Teamwork
  • Problem-solving
  • Fast learner
  • Customer service

Timeline

Bartender/Server

Surge Billiards
02.2024 - Current

Owner/Manager

Doggieworks
10.2013 - 01.2025

Bartender/Server

Takashi
03.2012 - 01.2015

General Manager

Jack's Bar and Grill/404 Wine Bar
01.2011 - 01.2012

Bachelor of Science - Business Management

DePaul University