Jake Strickland
Cascade,ID
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Tamarack Resort
05.2023 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Assistant Food and Beverage Manager
Tamarack Resort
12.2022 - Current
Assistant Restaurant Manager
Tamarack Resort
08.2020 - Current
Restaurant Supervisor
Vail Resorts Inc
06.2016 - 02.2020
Education
No Degree - Business Administration And Management
Boise State University
Boise, IDHigh School Diploma -
Eagle High School
Eagle, ID06.2009
Skills
- Business Operations Expertise
- Patron Satisfaction
- Employee Performance Evaluations
- Customer Loyalty
- Strategic Goals
- Shift Management
- Staff Scheduling
- Hiring and Training
Timeline
Restaurant Manager
Tamarack Resort
05.2023 - Current
Assistant Food and Beverage Manager
Tamarack Resort
12.2022 - Current
Assistant Restaurant Manager
Tamarack Resort
08.2020 - Current
Restaurant Supervisor
Vail Resorts Inc
06.2016 - 02.2020
No Degree - Business Administration And Management
Boise State University
High School Diploma -
Eagle High School
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