Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
7
7
years of professional experience
Work History
Business Development Officer
Rok Financial
01.2025 - 01.2026
Serve as the primary relationship manager for a portfolio of external business professionals, acting as a trusted point of contact for funding solutions and business growth needs.
Conduct consultative conversations to assess client financial objectives and recommend appropriate financing options, leveraging strong verbal and written communication skills
Draft and customize high-volume professional email communications to support partner onboarding, deal submissions, and ongoing relationship management
Manage and grow long-term partner relationships through proactive outreach via phone, email, and CRM tools, ensuring consistent engagement and high partner satisfaction.
Maintain accurate CRM documentation to track relationship activity, pipeline progress, and follow-ups, supporting effective portfolio management.
Customer Development Representative
Power Home Remodeling
09.2024 - 01.2025
Identified and engaged prospective customers through outbound outreach, initiating conversations to understand needs and build initial rapport.
Partnered with sales team members to develop outreach strategies and uncover new business opportunities.
Maintained detailed records of customer interactions and feedback to support pipeline visibility and follow-up efforts.
Strengthened communication and objection- handling skills through high-volume client interactions in a fast-paced environment.
Assistant Carpenter
All Aspectz Construction
12.2023 - 08.2024
Satisfied clients with speedy work and quick problem resolution
Performed general maintenance tasks on buildings including drywall repair or replacing flooring
Adapted quickly to new techniques as needed while training
Assisted lead carpenter in constructing and repairing
Utilized hand tools like wrenches, screwdrivers, tape measures, squares effectively for various tasks.
Other Work Experience: Sanitation Crew Member
Brownie Companies, LLC
06.2021 - 12.2023
Maintained fast-paced routes each day, collected refuse from bins using manual methods and transported refuse and recyclables to local landfills and sorting centers
Followed good manufacturing processes and standard operating procedures.
Customer Service
Island View Marina
06.2019 - 08.2020
Maximized satisfaction by offering expert support and meeting customer needs
Created positive customer experiences through energetic customer service and engagement.
Education
Business Administration BS - Oswego Baseball Program
SUNY Oswego
Oswego, NY
05.2021
Associates - Herkimer Community College Baseball Program
Small Business & Commerical Financing Fundamentals
Pipeline & CRM Management
Professional Client Communication (Email & Phone)
Prospecting, Lead Qualification & Relationship Development
COMMUNITY SERVICE
Herkimer Baseball Camp, Helped organize and run Herkimer Baseball Camp for local community, while part of Herkimer Community College baseball program. Train and work with younger players to teach and motivate them to be successful., Oswego University Baseball Program, Worked within community to keep area clean and help those in need of assistance with their clean up, while part of Oswego University Baseball Program
Timeline
Business Development Officer
Rok Financial
01.2025 - 01.2026
Customer Development Representative
Power Home Remodeling
09.2024 - 01.2025
Assistant Carpenter
All Aspectz Construction
12.2023 - 08.2024
Other Work Experience: Sanitation Crew Member
Brownie Companies, LLC
06.2021 - 12.2023
Customer Service
Island View Marina
06.2019 - 08.2020
Associates - Herkimer Community College Baseball Program
Herkimer Community College
Business Administration BS - Oswego Baseball Program
Community Reinvestment Act Mortgage Loan Officer, Business Development Manager II at Republic BankCommunity Reinvestment Act Mortgage Loan Officer, Business Development Manager II at Republic Bank