Jake Thompson
San Jose,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Land Ocean
Reno, NV
11.2021 - 12.2022
- Maintained a high level of customer satisfaction by providing efficient and courteous service in a fast-paced environment
- Developed exceptional interpersonal and team building skills to foster positive relationships with customers, managers, and colleagues
- Showed a strong capacity for multitasking while remaining focused and professional.
Sales Representative
Cutco
San Jose, CA
11.2017 - 07.2018
- Demonstrated strong communication skills, both verbal and written, while building relationships with customers and achieving sales goals
- Conducted effective sales presentations, managed customer accounts, and provided excellent customer service
- Utilized effective sales techniques and strategies to successfully sell Cutco products
- Received positive feedback from customers and supervisors.
Sales Representative
Kenna-T Inc
San Jose, CA
11.2017 - 07.2018
- Built and maintained relationships with customers using excellent interpersonal and communication skills, which increased sales revenue
- Applied sales techniques and strategies to exceed sales targets and achieve business goals
- Displayed an outgoing, friendly, and professional attitude towards customers and colleagues.
Education
Bachelor of Arts - Communication Studies
University of Nevada
Reno, NV05.2023
Skills
- Strong communication and interpersonal skills, both verbal and written
- Exceptional leadership and management abilities, with a talent for building and motivating teams
- Highly organized and disciplined, with a strong focus on time management
- Proficient in Microsoft Office applications, including Outlook, Excel, Access, Word, and PowerPoint
Quote
"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful."
Albert Schweitzer
Additional Information
Volunteer Experience:
Noteables, Non-profit Organization
- Engaged in dance sessions with children with disabilities, fostering inclusivity and providing emotional support.
- Assisted with office administrative tasks, including data entry, organizing files, and coordinating schedules.
- Collaborated with a team to plan and execute fundraising events, contributing to the organization's financial sustainability.
- Demonstrated empathy, patience, and adaptability while working with individuals of diverse abilities and backgrounds.
Communication Skills
- Ability to effectively communicate verbally and in writing, including public speaking, presentation skills, and interpersonal communication.
- Utilized interpersonal communication skills to collaborate with cross-functional teams, fostering effective communication channels and achieving shared goals.
- Recognized as the top-performing sales representative for consistently delivering exceptional results and providing outstanding customer service.
Accomplishments
Awards and Recognition
- Received industry awards or honors for outstanding performance or contributions.
- Recognized by peers, managers, or clients for exceptional work and achievements.
Timeline
Land Ocean
11.2021 - 12.2022
Sales Representative
Cutco
11.2017 - 07.2018
Sales Representative
Kenna-T Inc
11.2017 - 07.2018
Bachelor of Arts - Communication Studies
University of Nevada
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