Jake Tinney
Bowling Green,OH
Summary
Dynamic sales associate with a proven track record at Verizon Wireless, excelling in customer relationship management and sales revenue generation. Leveraged product knowledge and exceptional people skills to enhance customer satisfaction and drive repeat business, achieving significant sales growth through strategic client development and effective teamwork.
Overview
2
2
years of professional experience
Work History
Sales Associate
Verizon Wireless
08.2024 - Current
- Provided product knowledge to customers, fostering informed purchasing decisions.
- Built relationships with 500+ customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Google Pixel SME for respective store.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Conducted market research to identify target industries and potential leads.
- Developed and maintained relationships with key business clients to drive sales growth.
- Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
Sales Associate
Guitar Center
08.2023 - 08.2024
- Assisted customers in selecting musical instruments and accessories based on individual needs.
- Maintained product displays to ensure an organized and visually appealing sales floor.
- Processed transactions accurately using point-of-sale systems, enhancing customer experience.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Skills
- Customer relationship management
- Product knowledge delivery
- Sales revenue generation
- Market research analysis
- Key client development
- High-stress situation management
- $15 million in career sales
- Teamwork and collaboration
Timeline
Sales Associate
Verizon Wireless
08.2024 - Current
Sales Associate
Guitar Center
08.2023 - 08.2024