Jake Yoder
Clearfield,UT
Summary
Energetic and friendly Car Wash Attendant bringing 3-years of exceptional customer service. Recognized for engaging customers, creating positive experiences and increasing repeat business and patron base. Problem-solver able to communicate with customers and de-escalate technical complications in high-stress situations. Commended for excellent sales ability and positive customer interaction. Successful team lead able to delegate and manage employees within both standard and emergency scenarios. Knowledgeable in all facets of detailing services for vehicles exterior, chemical solutions' application and industry-best products.
Overview
3
3
years of professional experience
Work History
Car Wash Manager
Ultimate Express Carwash
09.2021 - Current
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information
- Managed car wash supplies and materials, inventories for timely reordering and replenishment
- Provided cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis
- Maintained and repaired car wash equipment to meet operational demand
- Maintained professional demeanor when addressing customers in emergency situations
Education
Bachelor of Science - Archaeology
Weber State Univeristy
Ogden, Ut04.2026
High School Diploma -
Syracuse High School
Syracuse, Ut04.2023
Skills
- Sales and Marketing
- Time Management
- Teamwork and Collaboration
- Detail-oriented and accurate
- Administration and Reporting
- Staff Training and Development
- Technical knowledge
- Customer Service-Oriented
Other Experience
Volunteering Experience:
- Eccles Community Art Center - Art Gallery in Ogden, UT
- Weber State University's Women's Center - Take Back the Night 2024 Event in Ogden, UT
Family Employment:
- Shadowed Mike Steoger (grandfather) as General Contractor for Micott Homes based in Hooper, UT. Observed and participated in leadership, workplace connection, and site/employee management
- Employed under Mike Steoger as a landscaper in Hooper, UT. Managed a multi-acre property through flood irrigation, mowing, trimming, etc. Observed and participated in on-site problem solving, heavy machinery operation, and cooperation with local and state ordinances.
Timeline
Car Wash Manager
Ultimate Express Carwash
09.2021 - Current
Bachelor of Science - Archaeology
Weber State Univeristy
High School Diploma -
Syracuse High School
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