Jacob Youwakim
Whitehall,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Staff position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Manager
2nd And Charles
10.2022 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Screen Printer
TGF Screen Printing
12.2018 - 03.2019
- Examined products to identify defects and variations from coloring and other processing standards and tested solutions used to process textile goods to detect defects.
- Maximized machine performance through routine calibration of squeegee pressure, angle adjustments, off-contact settings.
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
- Reduced waste by closely monitoring ink usage, screen condition, and print consistency during production runs.
- Performed quality checks and dried, folded and packed completed articles.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Started and controlled machines and equipment to process and finish fabric or other textile goods.
- Notified supervisors or mechanics of equipment malfunctions.
- Prepared, mixed and loaded screen ink.
- Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
- Inspected products to identify quality issues such as defects or discoloration.
- Conducted machine test runs and prepared machines for operation and proper function.
- Monitored equipment and cloth entering and exiting processing area to prevent and quickly resolve issues.
- Installed and repositioned screen printing plates and pressure roles.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Whitehall High School
Whitehall, PA06.2015
Skills
- Staff Training
- Key Performance Indicators
- Employee Coaching and Mentoring
- Hiring and Training
- Team Leadership
- Customer Service
- Product Management
- Managing Operations and Efficiency
- Staff Training and Development
- Computer Skills
- Supervision and leadership
Video Games, Trading Cards, Anime
I am mainly a PC gamer at this point in my life. Have extensive knowledge on most but not all games/consoles due to working at 2nd and Charles. I enjoy Pokemon and Yu-Gi-Oh TCG mainly collecting the cards. Heavy Master Duel player since I haven't ever gotten into the Locals scene. Anime and youtube are the main things I watch in my spare time, my favorite anime being Black Clover or Bleach.
Timeline
Manager
2nd And Charles
10.2022 - Current
Screen Printer
TGF Screen Printing
12.2018 - 03.2019
High School Diploma -
Whitehall High School
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