Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Jake Hartford

Charlotte,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Firebirds Wood Fired Grill
08.2023 - Current
  • Greeting and taking customers' food and drink orders
  • Collaborating with the kitchen and bar staff for prompt and correct delivery of guests orders and requests
  • Assisting with the cleaning and bussing of tables, clearing leftovers and keeping the dining area neat and organized
  • Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for events or parties
  • Memorizing the menu and recommend appetizers, meals and drinks from restaurant stock
  • Prepare some food and drink items for guests.

Server

Harpers Restaurant
01.2023 - 07.2023
  • Greeting and taking customers' food and drink orders
  • Collaborating with the kitchen and bar staff for prompt and correct delivery of guests orders and requests
  • Assisting with the cleaning and bussing of tables, clearing leftovers and keeping the dining area neat and organized
  • Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for events or parties
  • Memorizing the menu and recommend appetizers, meals and drinks from restaurant stock
  • Prepare some food and drink items for guests.

Sales Representative

Cellular Sales
06.2022 - 11.2022
  • Greet customers at door in professional manner
  • Assist customers with their tech issues with phones, tablets, smartwatches, etc.
  • Access customers account, analyze it to help suggest the best options and/or promotions available
  • Using ServiceNow to create tickets for various account or product problems
  • Transfer customers data between devices, helping set up the new device
  • Follow up calls made to ensure things are going well
  • Cold calling customers to try generating appointments
  • Scanning and inputting inventory into the computer systems before opening the store
  • Taking down displays before closing the store.

Server

Hacienda Colorado
03.2021 - 06.2022
  • Greeting and taking customers' food and drink orders
  • Collaborating with the kitchen and bar staff for prompt and correct delivery of guests orders and requests
  • Assisting with the cleaning and bussing of tables, clearing leftovers and keeping the dining area neat and organized
  • Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for events or parties
  • Memorizing the menu and recommend appetizers, meals and drinks from restaurant stock.

Package Handler

OnTrac
02.2021 - 05.2021
  • Loading, unloading and/or sorting of packages of varying sizes and weights by hand off of the truck and/or conveyor belts, including lifting, pushing, pulling, carrying, scanning the packages
  • Using pallet jacks to move packages
  • Pallet building

Product Technician/Delivery Driver

Aaron's, Inc.
09.2020 - 01.2021
  • Drive box truck and work van for delivery
  • Working directly with customers in a professional manner while delivering, installing and picking up products
  • Loading, unloading and securing of product on company vehicles
  • Making sure merchandise is in clean and operating correctly
  • Review product information to ensure it's the correct items before delivering
  • Perform routine service calls and product exchanges
  • Rearrange and maintain the showroom floor by moving and setting up merchandise
  • Along with other miscellaneous tasks given by manager.

Delivery Associate

Smoky Mountain Logistics
01.2020 - 08.2020
  • Documenting any damage or changes to fleet equipment
  • Maintaining a clean and sanitary vehicle and work environment
  • Efficiently sort and prepare the delivery route to begin a shift in order to meet promised delivery times
  • Working alone supervising yourself while managing time in an orderly fashion
  • Delivering packages to homes, retail locations, and other delivery destinations
  • Sometimes dealing directly with customers, therefore interacting in a positive and professional manner at all times.

Detailer

Kendall Auto Group
10.2019 - 01.2020
  • Thoroughly clean and wash interior and exterior of vehicles, performing detailed inspections of the vehicles
  • Keep records pertaining to the gas levels and condition of vehicles
  • Maintain shop cleanliness
  • Shuttling the vehicles back and forth between the airport and shop
  • Moving and parking vehicles in accordance to company standards
  • Fill damage reports out for damaged vehicles.

Precast Laborer

Exclusive Paving
07.2019 - 10.2019
  • Seasonal work
  • Gathering, putting together and taking apart the forms we used to pour the concrete in
  • Used the forklift to move finished product and other miscellaneous items and forms
  • Also used forklift to load and unload building materials.

Production Line Operator

DS Services
10.2018 - 07.2019
  • Loading, inspecting and supplying production line items
  • Loading conveyors by hand or operating the forklift to load and unload conveyor in a consistently high paced environment
  • Loading and unloading products onto delivery trucks and trailers by hand or using the forklift
  • Store the filled and unfilled racks in an orderly manner
  • Inspect bottles to ensure quality
  • Cleaning, sanitation and maintenance of production and non-production warehouse areas
  • Fill required paperwork out daily
  • Count inventory of warehouse items.

Crew Supervisor

Sparkclean Janitorial
11.2017 - 07.2018
  • Night time janitorial, cleaning a variety of different businesses buildings
  • Drove work vehicle to and from work sites, supervised crew and overall quality of nightly work.

Mover/Packer

World Wide Movers
02.2017 - 06.2017
  • Packed and unpacked house items and shipping crates
  • Daily shop cleaning, forklift use
  • Helped construct new shipping crates when needed.

Lot Attendant

Avis
04.2016 - 09.2016
  • Detail cleaned rental cars, transported customers to and from airport
  • Kept daily work records
  • Maintained cleanliness of the shop and work areas.

Janitor

Sparkclean Janitorial
11.2014 - 04.2015
  • Night time janitorial, cleaning a variety of different businesses buildings
  • Drove work vehicle to and from work sites, supervised crew and overall quality of nightly work.

Education

IT Certifications - Information Technology

MyComputerCareer.com
Charlotte, NC
04.2024

GED -

Alaska Military Youth Academy
Anchorage, AK
02.2016

Skills

  • Forklift
  • Box Truck
  • Technical Support
  • Customer Service
  • Sales
  • Serving

Certification

  • CompTIA A+ - In Progress
  • AZ-900: Microsoft Azure Fundamentals - In Progress

Timeline

Server

Firebirds Wood Fired Grill
08.2023 - Current

Server

Harpers Restaurant
01.2023 - 07.2023

Sales Representative

Cellular Sales
06.2022 - 11.2022

Server

Hacienda Colorado
03.2021 - 06.2022

Package Handler

OnTrac
02.2021 - 05.2021

Product Technician/Delivery Driver

Aaron's, Inc.
09.2020 - 01.2021

Delivery Associate

Smoky Mountain Logistics
01.2020 - 08.2020

Detailer

Kendall Auto Group
10.2019 - 01.2020

Precast Laborer

Exclusive Paving
07.2019 - 10.2019

Production Line Operator

DS Services
10.2018 - 07.2019

Crew Supervisor

Sparkclean Janitorial
11.2017 - 07.2018

Mover/Packer

World Wide Movers
02.2017 - 06.2017

Lot Attendant

Avis
04.2016 - 09.2016

Janitor

Sparkclean Janitorial
11.2014 - 04.2015

IT Certifications - Information Technology

MyComputerCareer.com

GED -

Alaska Military Youth Academy

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