Jakell Thomas
Perry,GA
Summary
A medical assistant with 2 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering a thorough understanding of the medical registration process and procedures to streamline client processing. A compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Curtis Behavioral Health
Warner Robins, GA
04.2022 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Educated patients about medications, procedures and physician's instructions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Automated Data Entry Clerck
United States Air Force
Robins Air Force Base, GA
02.2018 - Current
- Answered customer inquiries regarding past payments and accounts
- Assisted other administrative professionals with basic office tasks
- Compiled information from clients, vendors, and superiors
- Handled high-sensitive data on a regular basis
- Informed superiors of important developments and observations
- Provided executives with data for presentations
- Recommended ways to improved efficiency and organization
- Searched and retrieved organizational data from electronic database
- Spoke with clients regarding delinquent accounts
- Submitted information to accounting and finance departments
- Utilized a variety of data entry and word processing programs.
Operational Manger Assistant
United States Air Force
Robins Air Force Base, GA
02.2017 - 02.2018
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Collaborated with colleagues to discuss market information and strategies
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Contributed to the department's sales initiative, which enhanced the company's revenue
- Evaluated the customers' needs and provided service options to meet their requirements
- Followed up with customers ensuring their satisfaction with their purchases
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Greeted customers and offered them assistance where possible.
Education
Bachelor of Science - Psychology
Phoenix University
Phoenix, AZ05-2023
CPR/Heart Saver Certified -
Central Georgia Technical College
10-2022
Certified Nurse Assistant License -
Central Georgia Technical College
09.2019
Cosmetology License -
Paul Mitchell
07.2011
Diploma -
E. E. Smith High School
06.2000
Skills
- Client and vendor relations
- Communications
- Customer service
- Data analysis
- Documentation and reporting
- Inventory management
- Organizational Skills
- Problem-solving abilities
- Outstanding people skills
- Payment Collection
- Procedure Assistance
- Medical Terminology
- Indirect Patient Care
- Inventory Management
- Phlebotomy
- Patient Scheduling
- HIPAA Compliance
- Understanding of Medical Laws
- Electronic Medical Records
- Patient Care Coordination
- Medical Records Management
- Certified in Basic Life Support (BLS)
- Specimens Collection and Processing
- Electrocardiography (EKG)
- Insurance Verification
- Conflict Resolution Abilities
- Immunization Administration
- Vital Sign Monitoring
Hobbies and Interests
Feed the homeless.
Volunteer at shelters.
Donate food and clothes to the community.
Car shows for the community.
Back to school drive.
Timeline
Medical Assistant
Curtis Behavioral Health
04.2022 - Current
Automated Data Entry Clerck
United States Air Force
02.2018 - Current
Operational Manger Assistant
United States Air Force
02.2017 - 02.2018
Bachelor of Science - Psychology
Phoenix University
CPR/Heart Saver Certified -
Central Georgia Technical College
Certified Nurse Assistant License -
Central Georgia Technical College
Cosmetology License -
Paul Mitchell
Diploma -
E. E. Smith High School
Similar Profiles
George WoodhullGeorge Woodhull
Animal Control Officer at Carl T. Curtis Health Education CenterAnimal Control Officer at Carl T. Curtis Health Education Center
Anita RussellAnita Russell
Group Fitness Instructor at Curtis HealthGroup Fitness Instructor at Curtis Health
KaTanna CorneliousKaTanna Cornelious
Licensed Master Social Worker at Curtis V Cooper Primary Health CenterLicensed Master Social Worker at Curtis V Cooper Primary Health Center
Jessica HowardJessica Howard
Bodily Injury Claims Adjuster- Commercial- TNC- at FARMERSBodily Injury Claims Adjuster- Commercial- TNC- at FARMERS
Kelvin HarperKelvin Harper
Forklift Operator at Coca Cola UnitedForklift Operator at Coca Cola United