Summary
Overview
Work History
Education
Skills
Leadership Experience
Certification
Languages
Timeline
Generic

Jaki Villacruz

Chula Vista,CA

Summary

Compassionate healthcare worker diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and willingness to put in the work for quality care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Job

Transporter at Scripps Hospital
05.2023 - 08.2023
  • Maintained facility and patient confidentiality, complying with HIPPA policies and procedures
  • Lifted patients using proper body mechanics and lifting techniques
  • Responded promptly and appropriately to requests for assistance from hospital staff
  • Lifted patients to move off beds, examination tables or stretchers
  • Sanitized and cleaned furniture, railings and floors
  • Used wheelchairs, seat chairs and gurneys to move patients.

Job

Tapioca Express
01.2021 - 01.2022
  • Helped with running an efficient operation following the standards of the company
  • Prepared and served quality drinks for customers to enjoy
  • Assisted in training newly incoming baristas
  • Delivered outstanding customer service by acting with a customer-first attitude
  • Maintained a clean environment
  • Took customer orders and conveyed them to other employees.

Volunteer

Chula Vista Sharp Hospital
Chula Vista
01.2019
  • Ambassador: greet and escort patients and visitors throughout the campus
  • Assist residents with a variety of engaging activities
  • Patient activities: engage patients in arts and crafts, and offer magazines and word puzzles for diversion
  • Patient companion: make friendly visits to patients
  • Managing calendars and schedules for one or more senior staff
  • Proofing and editing documents as well as tracking written materials and maintain office files
  • Customer service, cashiering, and stocking in the gift shop, contributing to the Auxiliary’s valuable fundraising efforts.

Volunteer

San Diego Public Library
San Diego
01.2017 - 01.2018
  • Greets visitors/patrons and answering phone lines referring visitors and callers to the appropriate person
  • Demonstrates the “Just Say Yes” behavior by taking care of customer needs
  • Checks in book materials and checks out materials to patrons
  • Prepares page lists and items to be loaned to other libraries
  • Assists staff in other tasks as assigned
  • Data entry
  • Typed book lists on a PC using Microsoft Word and Excel
  • Shelved to keep books, tapes, magazines or videos/DVDs in order using the Dewey Decimal System
  • Presenting and assisting branch events
  • Reading to children in books programs
  • Helping grade school students with homework.

Education

Pre-Physical Therapy -

San Diego State University
05.2024

Skills

  • Verbal and written communication
  • Attention to Detail
  • Collaboration
  • Multitasking
  • Patient-focused care
  • Consistency
  • Proper hygiene
  • Interpersonal skills

Leadership Experience

Andres Bonifacio Samahan, SDSU Community Group, 2019, Present, Peer Mentor and Cultural Affairs Coordinator, Provides assistance to first-year students with their transition from high school to college; assistance such as planning and execution of several informational workshops, networking events, and study sessions to help keep students stay on track with their college goals. Planned and led several cultural events on campus.

Certification

  • BLS certification
  • CNA certification

Languages

English
Native/ Bilingual
Tagalog
Limited

Timeline

Job

Transporter at Scripps Hospital
05.2023 - 08.2023

Job

Tapioca Express
01.2021 - 01.2022

Volunteer

Chula Vista Sharp Hospital
01.2019

Volunteer

San Diego Public Library
01.2017 - 01.2018

Pre-Physical Therapy -

San Diego State University

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Jaki Villacruz