Jakiyah Lee
Columbus,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Workflow Systems Control Group Lead
Victoria’s Secret Direct
11.2002 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Wcs Clerk
Victoria’s Secret Direct
04.2007 - 10.2021
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Produced high-quality communications for internal and external use.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Improved interdepartmental collaboration with clear communication channels and regular updates on project status.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Increased customer service success rates by quickly resolving issues.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Merchandise Processor
Victoria’s Secret Direct
Reynoldsburg, OH
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Education
Associate Degree In Nursing - Nursing Administration
Hondros College of Nursing
Westerville, OH05.2010
Skills
- Relationship Building
- Good Telephone Etiquette
- Multitasking Abilities
- Interpersonal Communication
- Analytical and Critical Thinking
- Active Listening
- Supervision and leadership
- Analytical Thinking
- Verbal Communication
- Troubleshooting
- Verbal and Written Communication
- Issue Resolution
- Microsoft Word
- Operations Management
- Schedule Coordination
Accomplishments
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Improved work processes and procedures to improve speed and accuracy of processing orders to improve customer satisfaction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Wcs Clerk
Victoria’s Secret Direct
04.2007 - 10.2021
Workflow Systems Control Group Lead
Victoria’s Secret Direct
11.2002 - Current
Associate Degree In Nursing - Nursing Administration
Hondros College of Nursing
Merchandise Processor
Victoria’s Secret Direct