Jakob Herbert
Cicero,NY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Store Manager
The Kandied Kernel Popcorn Shoppe
Brewerton, New York
10.2023 - Current
Store Manager
The Kandied Kernel Popcorn Shoppe
Brewerton, New York
10.2023 - Current
- Oversee daily operations at our family run shoppe to include the retail counter and production area.
- Supervised customer service, resolved concerns, and guided purchase selections to enhance customer satisfaction.
- Oversaw wholesale department, coordinated large corporate orders, ensured accuracy and prompt delivery to meet client deadlines.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Recruited, trained, and supervised new employees to strengthen store team and improve service quality.
- Monitored inventory levels for popcorn flavors, tins, and packaging supplies.
- Oversee wholesale department, coordinating large corporate orders and ensuring their accuracy and prompt delivery, prioritizing time sensitivity.
- Handled customer complaints promptly to ensure a positive shopping experience. in a timely manner.
- Updated POS system with new products and promotional offers.
- Implemented efficient systems for tracking stock movement.
- Ensured compliance with safety regulations and company policies.
Education
CNS Highschool
Cicero, NYSkills
Results-driven Retail Operations Manager with expertise in enhancing efficiency across customer service and production Led teams to address customer concerns and guide purchase decisions, boosting satisfaction Coordinated corporate orders
Results-driven Retail Operations Manager with expertise in enhancing efficiency across customer service and production Led teams to address customer concerns and guide purchase decisions, boosting satisfaction Coordinated corporate orders in wholesale, ensuring accuracy and timely delivery Developed inventory management systems to optimize stock tracking and ensure regulatory compliance
References
References available upon request.
Timeline
Store Manager
The Kandied Kernel Popcorn Shoppe
10.2023 - Current
Store Manager
The Kandied Kernel Popcorn Shoppe
10.2023 - Current
CNS Highschool