Jakob Houser
Bakersfield,CA
Summary
Proactive professional specializing in team development and operational efficiency. Experienced in reducing waste and enhancing customer satisfaction through strategic inventory management and staff training. Ready to contribute expertise to achieve significant business outcomes.
Overview
12
12
years of professional experience
Work History
General Manager
Arby's
Bakersfield, CA
12.2020 - 02.2026
- Directed operational strategies to enhance customer satisfaction and streamline service delivery.
- Managed staff training programs to improve employee performance and retention rates.
- Oversaw inventory management processes, ensuring optimal stock levels and reducing waste.
- Implemented cost-control measures leading to increased profitability for the location.
Team Member
Loves Travel Stop
Lost Hills, CA
06.2017 - 08.2020
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of store areas to enhance customer experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to optimize workflow during peak hours.
Field Artillery Cannon Crewmember
California Army National Guard
Bakersfield, CA
10.2014 - 10.2019
- Operated and maintained artillery systems to ensure optimal performance during training exercises.
- Coordinated logistical support for field operations, ensuring timely supply delivery and equipment readiness.
- Conducted safety inspections on equipment to adhere to military regulations and operational standards.
- Trained junior crewmembers on artillery procedures and safety protocols, enhancing team efficiency and effectiveness.
- Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
Stocker
Walmart
Wasco, CA
09.2013 - 07.2014
- Organized stockroom to enhance inventory accessibility and efficiency.
- Restocked shelves promptly to maintain product availability and customer satisfaction.
- Assisted in training new team members on stocking procedures and safety protocols.
- Collaborated with management to optimize product placement for improved sales visibility.
Education
High School Diploma -
Wasco High School
Wasco, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Administrative skills
Timeline
General Manager
Arby's
12.2020 - 02.2026
Team Member
Loves Travel Stop
06.2017 - 08.2020
Field Artillery Cannon Crewmember
California Army National Guard
10.2014 - 10.2019
Stocker
Walmart
09.2013 - 07.2014
High School Diploma -
Wasco High School