Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jakob Lazo

Corpus Christi,TX

Summary

Customer focused and dependable professional with experience in front line service, communication, and fast-paced work environments. Background includes working as a Planet Fitness Member Service Representative and a Medical Assistant, with strong skills in customer care, teamwork, problem solving, strong attention to detail, and staying organized under pressure. Brings a positive attitude, strong work ethic, and commitment to providing excellent service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Member Service Representative

Planet Fitness
Corpus Christi, TX
10.2025 - Current
  • Assisted members with inquiries and account management, enhancing customer satisfaction and retention.
  • Resolved member concerns promptly, fostering a welcoming environment and building strong relationships.
  • Maintained cleanliness of facilities, ensuring a hygienic space that meets health standards.
  • Conducted regular inventory checks on supplies, supporting operational efficiency in daily tasks.
  • Collaborated with team members to execute promotional events, increasing member engagement and participation.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Medical Assistant

CHRISTUS Spohn Hospital Corpus Christi - South
Corpus Christi, TX
10.2024 - 04.2025
  • Assisted healthcare professionals in delivering quality patient care and managing daily operations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed routine clinical tasks, including vital sign checks and patient histories.

Education

High School Diploma -

Richard King High School
Corpus Christi, TX

Associate of Science - Process Technology

Del Mar College
Corpus Christi, TX
01-2028

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support
  • Issue resolution
  • Inventory and supply management

Certification

  • CMA - Certified Medical Assistant - 4/24/2025
  • Portable Fire Extinguisher Training - 2/24/2026
  • CPR + AED Certification - 9/2/2025

Timeline

Member Service Representative

Planet Fitness
10.2025 - Current

Medical Assistant

CHRISTUS Spohn Hospital Corpus Christi - South
10.2024 - 04.2025

High School Diploma -

Richard King High School

Associate of Science - Process Technology

Del Mar College