Jakob Presnell
Wichita,KS
Summary
Driven Shift Lead at Bestbuy, adept in enhancing customer satisfaction and streamlining daily workflows. Excelled in sales expertise and complaint resolution, fostering a safe and efficient work environment. Demonstrated exceptional communication and teamwork, ensuring operational excellence and reliability. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
ShiftLead/warehouse
Bestbuy
Maize, KS
10.2019 - 10.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Responded to and resolved customer questions and concerns.
- Maintained safe working environment by observing safety procedures, policies, and regulations.
Education
General - General
PEACE Christian Academy
Wichita, KS05.2022
Skills
Client Service
Sales expertise
Safety processes and procedures
Complaint resolution
Daily workflows
Excellent Communication
Teamwork and Collaboration
Dependable and Responsible
Flexible and Adaptable
Timeline
ShiftLead/warehouse
Bestbuy
10.2019 - 10.2024
General - General
PEACE Christian Academy