Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jakob Salsgiver

San Marcos,TX

Summary

Hardworking and passionate high school/college student with strong organizational skills eager to secure entry-level internship position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Park Services Supervisor

Schlitterbahn Waterpark New Braunfels
08.2023 - Current
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw team leads, and made sure the job was being performed efficiently.
  • Checked on employees periodically to ensure that they were performing the proper safety protocol.
  • Monitored paperwork to ensure it was being filled out properly.
  • Collaborated with manager to produce plans to ensure the operation runs smoothely.

Park Services Lead

Schlitterbahn Waterpark New Braunfels
07.2022 - 08.2023
  • Checked on and took inventory of park equipment every work day.
  • Instructed employees on how to clean and organize their sections efficiently.
  • In charge of the cleanliness of a section for a certain day.
  • Trained newer team leads on how to perform proper audits.
  • Filled out roster and kept track of employees.
  • Ensured proper safety protocol was being followed.
  • Collaborated with managers at meetings to produce a better work environment.
  • Trained new leads and employees.

Park Services Associate

Schlitterbahn Waterpark New Braunfels
05.2021 - 07.2022


  • Maintained cleanliness of park during the day.
  • Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
  • Completed certain trainings such as heat sickness training, proper sanitization training, bloodborne pathogens training, and operational training.

Education

Political Science And Government

HOMESCHOOLED
San Marcos, TX
06.2024

Skills

  • Performance Management
  • Inventory Management
  • Team Building
  • Employee Supervision
  • New Hire Orientation
  • Handling Complaints
  • Customer Service
  • Verbal and Written Communication
  • Workflow Optimization
  • Team Leadership
  • Performance Improvement
  • Quality Assurance

Languages

American Sign Language
Professional Working

Timeline

Park Services Supervisor

Schlitterbahn Waterpark New Braunfels
08.2023 - Current

Park Services Lead

Schlitterbahn Waterpark New Braunfels
07.2022 - 08.2023

Park Services Associate

Schlitterbahn Waterpark New Braunfels
05.2021 - 07.2022

Political Science And Government

HOMESCHOOLED

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Jakob Salsgiver