Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakob Saunders

Newark

Summary

Experienced professional with a strong background in customer service, retail, and warehouse operations. Proven ability to deliver exceptional service, manage inventory efficiently, and collaborate effectively in fast-paced environments. Seeking opportunities to leverage skills and drive success in a new role.

Overview

5
5
years of professional experience

Work History

Sales Associate

Lowe's
06.2022 - Current
  • Achieved a 98% on-time fulfillment rate for online orders, exceeding company benchmarks and ensuring customer satisfaction.
  • Provided exceptional customer service and assistance to customers in various departments of the store.
  • Demonstrated effective teamwork and communication skills to collaborate with colleagues and achieve department goals.
  • Maintained accurate inventory records and ensured proper stocking of merchandise, contributing to efficient store operations.

Barista

Starbucks
10.2020 - 06.2022
  • Maintained a customer satisfaction rating of 95% or higher, as measured by post-purchase surveys and feedback.
  • Provided exceptional customer service while crafting and serving high-quality beverages, meeting and exceeding customer expectations.
  • Demonstrated proficiency in operating coffee-making equipment and adhering to Starbucks' standards for product quality and consistency.
  • Collaborated effectively with team members to maintain a clean and organized workspace, ensuring a welcoming environment for customers.

Warehouse Associate

Cardinal Health
01.2019 - 01.2021
  • Managed the efficient shipment and precise labeling of prescriptions, ensuring accurate delivery to customers.
  • Utilized forklift operation skills to maintain an organized and optimized warehouse layout, enhancing workflow and accessibility.
  • Upheld strict standards of cleanliness and safety protocols, consistently ensuring a pristine and hazard-free warehouse environment.

Education

High School Diploma -

Trinity High School
Euless, TX
05.2018

Skills

  • Customer Engagement
  • Teamwork and Collaboration
  • Excellent Communication Skills
  • Inventory Management
  • Technological Literacy
  • Heavy Industrial Equipment

Timeline

Sales Associate

Lowe's
06.2022 - Current

Barista

Starbucks
10.2020 - 06.2022

Warehouse Associate

Cardinal Health
01.2019 - 01.2021

High School Diploma -

Trinity High School
Jakob Saunders