Jakob Smith
Yukon
Summary
Dynamic Remote Closer with a proven track record in client relations and effective communication. Skilled in negotiation and CRM utilization, dedicated to enhancing customer satisfaction and streamlining closing processes. Results-driven closing professional with over six years of experience in client negotiations and market analysis. Expertise in training junior closers and managing high volumes of closing documentation, ensuring compliance and accuracy for successful transactions. Detail-oriented professional known for strong CRM utilization and market analysis skills. Proven ability to manage client interactions and close deals efficiently, contributing to business growth and customer satisfaction. Determined Closer with documented success in competitive, fast-paced sales environments. Track record of exceeding expectations and sales goals to drive profit and revenue growth. Collaborating with team members to deliver exceptional customer service. Seasoned closer known for high productivity and efficient task completion. Skilled in negotiation, client relationship management, and sales strategy formulation. Excel in communication, problem-solving, and teamwork, ensuring seamless transactions and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Remote Closer
Ai Aquisition
Yukon
06.2019 - Current
- Managed client interactions to finalize agreements and enhance customer satisfaction.
- Collaborated with sales teams to align closing strategies with overall business goals.
- Developed strong relationships with clients to facilitate effective communication and trust.
- Utilized CRM software to track leads and streamline the closing process efficiently.
- Analyzed market trends to identify potential opportunities for closing deals effectively.
- Led negotiations by addressing client concerns and proposing tailored solutions.
- Trained junior closers on effective techniques and best practices in the closing process.
- Reviewed contracts for accuracy and compliance before finalizing agreements with clients.
- Verified accuracy of all closing documents for completeness and compliance.
- Managed a high volume of files on a daily basis.
- Provided excellent customer service throughout the entire process.
- Communicated effectively with customers regarding their closing status.
- Handled pipeline of active deals in closing stage.
- Reviewed title commitments to ensure clear titles were obtained prior to closing.
- Responded to customer inquiries and researched answers to questions.
- Researched title issues as needed to resolve any discrepancies or questions that arose during the process.
- Prepared and audited loan file documents for long-term file maintenance.
- Maintained detailed records of all transactions including purchase agreements, deeds, mortgages.
- Scheduled loans with attorneys to close within expiration dates.
- Liaised between front line and lender or portfolio manager and underwriting.
- Ensured proper execution of all documents at the closing table.
- Worked with legal counsel, lender and title company to receive loan approval.
- Completed final closeout of systems after loan funding.
- Worked closely with lenders to ensure timely closings.
- Attended continuing education courses to stay abreast of industry developments.
- Resolved conflicts between parties involved in transaction if necessary.
- Accepted payment on accounts.
- Prepared and delivered loan documents to title and escrow teams.
Education
Bachelor of Science - Psycology
University of Central Oklahoma
Edmond, OK07-2023
Skills
- Client negotiations
- CRM software
- Contract review
- Market analysis
- Closing documentation
- Customer relationship management
- Microsoft office
- Customer service
- Data collection
- Upselling strategies
- CRM proficiency
- Closing techniques
- Conflict resolution
- Organization
Timeline
Remote Closer
Ai Aquisition
06.2019 - Current
Bachelor of Science - Psycology
University of Central Oklahoma
Similar Profiles
Crystal MetcalfCrystal Metcalf
Supply Specialist at US Coast Guard Surface Aquisition Logistics CenterSupply Specialist at US Coast Guard Surface Aquisition Logistics Center
Anusha RamanandaAnusha Ramananda
Full Lifecycle Recruiter at Amazon, Amazon University Talent AquisitionFull Lifecycle Recruiter at Amazon, Amazon University Talent Aquisition
Marissa TijerinaMarissa Tijerina
Certified Occupational Therapy Assistant at Reliant Rehabilitation/Ensign (current) AquisitionCertified Occupational Therapy Assistant at Reliant Rehabilitation/Ensign (current) Aquisition
LESLEE DEANLESLEE DEAN
Assistant Branch Manager at Arvest Bank Group Inc.Assistant Branch Manager at Arvest Bank Group Inc.
Abigail MichaelAbigail Michael
Medical Assistant at Immediate Care Of OklahomaMedical Assistant at Immediate Care Of Oklahoma