Jakob Wendinger
Duluth,MN
Summary
Resuluts-driven professional with extensive experience in community service, dedicated to driving positive change and impact. Expertise in team collaboration, conflict resolution, and effective communication. Highly adaptable to evolving needs, consistently providing reliable support and delivering results. Proven ability to foster strong community relationships, adept at problem-solving, and committed to upholding safety standards in all initiatives.
Overview
8
8
years of professional experience
Work History
Guest Service Worker
Kwik Trip
Duluth, MN
06.2018 - 12.2024
- Respond to guest inquiries, complaints and special requests to increase customer satisfaction.
- Successfully works with a team constantly to provide guests with any needs.
- Manage and train other coworkers when in a position of command.
- Provided exceptional customer service, ensuring a positive experience for all guests.
Internship
Duluth Police Department
01.2024 - 05.2024
- Effective report writing and viewing skills
- Effectively call and communicate with individuals to assist them
- Able to learn and absorb new information everyday and act on my toes
Community Service Officer
Duluth Police Department
09.2024 - 08.2025
- Manage phone calls and possible De-escalation when needed
- Effectively listening to take and then write reports
- Communication with all sorts of people
- Guiding people to different services, places, or people that they need
Duluth Police Officer
Duluth Police Department
08.2025 - 01.2026
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations into criminal activities, gathering evidence efficiently.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Education
Bachelor of Arts - Criminology
University of Minnesota - Duluth
Duluth, MN05-2024
Law Enforcement Skills Diploma -
Fond Du Lac Tribal And Community College
Cloquet, MN08-2025
Skills
- Guest Service and Assistance
- Taking Inventory
- Verbal and Written Communication
- Organization
- Positive Reinforcement
- Management of others
- Advising and Coaching
- Effective Multitasking
- Report Writing
- Working with a team
- Community engagement
Timeline
Duluth Police Officer
Duluth Police Department
08.2025 - 01.2026
Community Service Officer
Duluth Police Department
09.2024 - 08.2025
Internship
Duluth Police Department
01.2024 - 05.2024
Guest Service Worker
Kwik Trip
06.2018 - 12.2024
Bachelor of Arts - Criminology
University of Minnesota - Duluth
Law Enforcement Skills Diploma -
Fond Du Lac Tribal And Community College