Jakobie Johnson
Yazoo City,Mississippi
Summary
Results-driven professional experienced in fast-paced retail environments. Delivered quality work through effective communication, sound judgment, and strict adherence to policies and procedures. Committed to achieving company goals and fostering teamwork while pursuing continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Meat & Produce Team Associate
Walmart
Madison, MS
11.2022 - Current
- Maintain clean, organized, and fully stocked meat and produce areas
- Receive, stock, rotate, and inventory merchandise to ensure freshness and availability
- Provide high-quality customer service by assisting customers and answering questions professionally
- Collaborated with team members to complete daily opening and closing routines.
- Conducted training sessions on company policies and procedures, ensuring employee understanding and compliance.
- Directed daily operations and aligned team priorities with company goals.
- Provided leadership during times of organizational change or crisis situations.
- Created and executed strategies that enhanced customer satisfaction and loyalty.
- Analyzed market trends and competitor activity to inform
- Followed company safety regulations, food handling requirements, sanitation procedures, and operational guidelines to maintain a safe and organized working environment.
- Maintained accountability for merchandise by inspecting incoming products, monitoring inventory levels, verifying product quality, and identifying discrepancies requiring corrective action.
- Exercised independent judgment when identifying workplace concerns, resolving operational problems, and determining appropriate actions within established company policies.
- Communicated effectively with supervisors, team members, and customers from diverse backgrounds while maintaining professionalism and respect.
- Handled challenging customer interactions by remaining calm, listening to concerns, providing appropriate solutions, and requesting supervisory assistance when necessary.
- Demonstrated the ability to remain composed and productive under pressure while managing multiple assignments, meeting deadlines, and responding to unexpected situations.
- Assisted coworkers with daily assignments, explained workplace procedures when needed, and promoted teamwork to accomplish departmental objectives.
- Conducted routine inspections of merchandise, storage areas, and workspaces to identify potential safety hazards, damaged products, and conditions requiring immediate attention.
- Prioritized assigned responsibilities, organized daily workloads, and adapted to changing operational needs while maintaining accuracy and efficiency.
- Demonstrated reliability, integrity, attention to detail, and accountability while performing assigned duties with limited supervision.
Concession Attendant
Malco Movie Theater
Madison, MS
09.2022 - 11.2022
- Delivered friendly and efficient customer service in a fast-paced environment
- Prepared and served food according to portion and safety standards
- Operated concession equipment, including popcorn machines
- Restocked snacks and drinks in concession areas to ensure availability for guests throughout theater.
- Checked tickets at entrance to verify guest access and directed guests to correct auditoriums and seats.
- Processed cash and credit payments accurately during shifts and balanced registers to ensure financial accuracy.
- Verified age requirements for R-rated movies before allowing admittance into theaters.
- Reported building deficiencies, security concerns, and safety issues to supervisor to maintain a safe environment.
- Supported Walmart store operations through stocking, zoning, and aisle recovery tasks.
Stocker / Scooper / Cashier
Wicked Ice
Yazoo City
06.2021 - 08.2021
- Assisted customers with orders and accurately processed cash transactions to enhance customer satisfaction
- Processed cash, card, and return transactions using point-of-sale system.
- Stocked and organized inventory to maintain product availability
- Checked inventory levels and reported stock shortages to management.
- Maintained cleanliness of work areas to promote a safe and organized environment
- Collaborated with sales team members to consistently meet and exceed group targets.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Yazoo County High School
Yazoo City, MSSkills
- Inventory Management
- Inventory control
- Inventory tracking
- Merchandise replenishment
- Order preparation
- Retail operations
- Cash management
- Money handling
- Sales proficiency
- Product knowledge
- Quality checks
- Quality evaluation
- Attention to detail
- Store cleanliness
- Facility maintenance
- Sanitation practices
- Health regulations
- Safety
- Hazard assessment
- Customer Service
- Superior customer service
- Team Collaboration
- Customer engagement
- Interpersonal communication
- Clear communication
- Verbal and written skills
- Team Management
- Team training
- Product knowledge
- Team building
- Team synergy
- Task prioritization
- Goal development
- Adaptability and resilience
- Flexible scheduling
- Data entry
- Issue resolution
- Complex Issue resolution
- Complaint resolution
- Dispute resolution
- Problem-solving
- Advanced problem-solving
- Judgment skills capacity
- Strong work ethic
- Workplace safety
- Adhering to instructions
- Sanitation practices
- Health regulations
Timeline
Meat & Produce Team Associate
Walmart
11.2022 - Current
Concession Attendant
Malco Movie Theater
09.2022 - 11.2022
Stocker / Scooper / Cashier
Wicked Ice
06.2021 - 08.2021
High School Diploma -
Yazoo County High School