Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakobie Toussaint

Sun Prairie

Summary

Dynamic automotive professional with extensive experience at East Madison Toyota, excelling in brake systems and vehicle inspections. Proven problem-solver who enhances customer satisfaction through effective communication and time management. Recognized for streamlining repair processes and fostering a positive team environment, driving both efficiency and morale.

Overview

4
4
years of professional experience

Work History

Lead Automotive Technician

East Madison Toyota
06.2024 - Current
  • Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
  • Maintained up-to-date knowledge on the latest automotive technology through continuous professional development and training courses.
  • Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.
  • Increased customer trust by providing accurate explanations of technical issues and offering appropriate solutions tailored to individual needs.
  • Boosted morale among team members by recognizing individual achievements and promoting a positive work culture.

Lead Cashier

Woodmans
06.2021 - 05.2025
  • Led cashiers and associates in providing thoughtful customer service.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.

Education

Associate of Science - Engineering Mechanics

Madison Area Technical College
Madison, WI
06-2027

High School Diploma -

Sun Prairie East H.S
Sun Prairie, WI
06-2024

Skills

  • Problem-solving
  • Strong work ethic
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Analytical
  • Resilient

Timeline

Lead Automotive Technician

East Madison Toyota
06.2024 - Current

Lead Cashier

Woodmans
06.2021 - 05.2025

Associate of Science - Engineering Mechanics

Madison Area Technical College

High School Diploma -

Sun Prairie East H.S

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